Receptionist – H&R Block
Overview
H&R Block is a national tax and financial services company that believes in the power of people helping people. We are looking for a friendly, organized, and client‑centric Receptionist to welcome and support our clients in their tax preparation and financial planning needs.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, both in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Complete other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience preferred.
Desired Experience & Skills
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical Coverage, 401k Retirement Savings Plan, Employee Stock Purchase Plan.
- Other benefits detailed on our website.
Pay Range
$11.00 – $27.00 per hour. Local minimum wage laws apply. Pay is based on job‑related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive compensation plans, medical and prescription drug coverage, retirement savings plans, and other benefits.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.