Job Overview
Join to apply for the Receptionist role at H&R Block.
About H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. At H&R Block, we are curious, creative, and always on the move, opening our doors to those who embrace challenges as opportunities.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suit tax professional for their needs.
- Schedule clients according to their preferences.
- Help ensure all client needs have been met during service in person, over the phone, or virtually.
- Maintain office cleanliness and the organization of resources with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task and manage time effectively.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
Pay Range
Pay range: $11.00 – $27.00 per hour. Local minimum wage laws apply.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.