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Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on wowing clients now and in the future.
Requirements
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales or marketing experience.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Skills & Expertise
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou.
- Neurodiversity and caregiver support available.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
Community & Culture
At H&R Block we remain committed to building a connected culture—trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who are committed to helping each other grow.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.