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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth.
A Typical Day
You will assist clients with confidence‑building decisions, building strong client relationships and focusing on how to wow clients now and in the future as a seasonal Client Service Professional/Receptionist.
Desired Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service, both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Required Skills
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with the ability to use Microsoft Office
Benefits
H&R Block invests in our people by committing to their total well‑being. Our benefits include:
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
- Access to the associate discount program and other corporate benefits
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 – $27.00 /hr.
Key Details
- Seniority level: Not Applicable
- Employment type: Full‑time
- Job function: Administrative
- Industries: Retail
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