Office Assistant Job at Camdendiocese in Camden

VITALity Office Assistant

Diocese of Camden

Base pay range

$20.00/hr - $23.00/hr

Essential Duties and Responsibilities

• Serves as administrative support and resource to all staff throughout VITALity ministries including the Call Center as it relates to care coordination and coordinators needs and other ministries as needed.
• Provides support and backup to the Call Center Supervisor during times of high call volume and telephone coverage as needed and necessary.
• Provides support and backup to the Office Manager as needed and necessary.
• Helps collect and compile data for the Call Center and assists in the analysis of the data and outcomes along with the Call Center Supervisor.
• Assists the Care Coordination team with technology related issues and helps maintain resource directory as requested.
• Supports VITALity staff to prepare for health fairs, events, etc. with tasks such as making copies, faxing, compiling reports and other administrative duties.
• Responsible for professional level of customer service and satisfaction among callers.
• Works collaboratively with all VITALity based ministries including Care Coordination/Coordinators, Parish Nursing, Chaplaincy, Senior Ministry and Ministry for Deaf and Disabled and Stephen Ministry.
• Develop and maintains a high level of professionalism among the staff.
• Any other duties as assigned.

Qualifications and Educational Requirements

• Associate’s degree required or work history that demonstrates related work experience.
• Computer literacy with strong proficiency in Microsoft Outlook, Word, Excel and Power Point.
• Knowledge of and previous database work experience of at least 2 years preferred.
• Strong problem‑solving skills and ability to adapt to changing situations promptly and professionally in order to handle issues.

Language Skills

• Bilingual preferred (English/Spanish) but not required.
• Excellent communication skills (written, verbal and technical) required.

Competencies

This position requires a person who is enthusiastic, customer service oriented and has an ability to work collaboratively with others. Excellent organizational, interpersonal, problem solving and communication skills are essential. The following competencies must be evident: Professionalism, Dependability, Good judgement, Adaptability, Diversity, Initiative, Sensitivity, Accountability, Team work, Interpersonal skills, Ethics.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Administrative

Industry

• Religious Institutions

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