Kforce Inc
Base Pay Range
$23.00/hr - $30.00/hr
Responsibilities
Support and maintain Windows and Apple desktop configurations
Research and recommend enterprise hardware/software standards
Troubleshoot network, client/server, desktop, and peripheral issues
Collaborate with teams to deliver custom IT solutions
Track inventory per IT Asset Lifecycle procedures
Mentor support staff and assist during high workload periods
Respond to second/third-level support requests professionally
Provide proactive solutions to technical issues
Support office moves, adds, and changes
Stay current on tools for software distribution and maintenance
Create technical documentation
Participate in 24/7 support and on‑call rotation
Work hours: 8 AM to 5 PM
Requirements
Certifications: CompTIA A+ or Network+, Apple ACMT or ACSP
Microsoft certifications such as MCSE, MCSA, or MCITP
3‑4 years of experience in technical support
Functional knowledge of Active Directory and related services
Experience with Office 365 administration
Expert‑level knowledge of Windows 10 and 11
Experience supporting Apple devices in a Windows AD environment
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred Qualifications
ITIL certification
Experience with Microsoft Deployment Toolkit or System Center Configuration Manager
Familiarity with project management methodologies
Pay Explanation The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Pay Disclaimer Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
Compensation Restrictions This job is not eligible for bonuses, incentives or commissions.
Equal Opportunity Statement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Consent By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Seniority Level Associate
Employment Type Contract
Job Function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Responsibilities
Support and maintain Windows and Apple desktop configurations
Research and recommend enterprise hardware/software standards
Troubleshoot network, client/server, desktop, and peripheral issues
Collaborate with teams to deliver custom IT solutions
Track inventory per IT Asset Lifecycle procedures
Mentor support staff and assist during high workload periods
Respond to second/third-level support requests professionally
Provide proactive solutions to technical issues
Support office moves, adds, and changes
Stay current on tools for software distribution and maintenance
Create technical documentation
Participate in 24/7 support and on‑call rotation
Work hours: 8 AM to 5 PM
Requirements
Certifications: CompTIA A+ or Network+, Apple ACMT or ACSP
Microsoft certifications such as MCSE, MCSA, or MCITP
3‑4 years of experience in technical support
Functional knowledge of Active Directory and related services
Experience with Office 365 administration
Expert‑level knowledge of Windows 10 and 11
Experience supporting Apple devices in a Windows AD environment
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred Qualifications
ITIL certification
Experience with Microsoft Deployment Toolkit or System Center Configuration Manager
Familiarity with project management methodologies
Pay Explanation The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Pay Disclaimer Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
Compensation Restrictions This job is not eligible for bonuses, incentives or commissions.
Equal Opportunity Statement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Consent By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Seniority Level Associate
Employment Type Contract
Job Function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr