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FIS

Senior Managed Service Operations Analyst - Derivatives

FIS, Jacksonville, Florida, United States, 32290

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Senior Managed Service Operations Analyst - Derivatives Hiring Information : Type of Hire: Experienced (relevant combo of work and education); Education Desired: Bachelor's Degree; Position Type: Full time

Location: Jacksonville - Hybrid (three days in office, two days virtual)

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know~ Are you FIS?

About The Team We are a global operations team dedicated to delivering industry-leading cleared derivative services to premier investment banks and financial institutions. Our core services include:

Trade clearance and allocation

Reconciliation processes

Trade break resolution

Exchange funding and client margining

Brokerage management

Static data oversight and trade lifecycle management

What You'll Be Doing

Collaborate with derivative exchanges, clearing brokers, and FIS teams to support the full trade lifecycle - from post‑trade execution to final settlement

Build and maintain strong relationships with internal stakeholders and external clients

Partner with client oversight teams, control groups, trading desks, and client service teams to ensure seamless service delivery

Execute contractual obligations in alignment with Standard Operating Procedures (SOPs), Risk & Control Frameworks, and Service Level Agreements (SLAs)

Drive ongoing enhancements to operational processes, risk controls, and client satisfaction

Coordinate and communicate technical issues with client services, trade management, IT, business change, and external clients to ensure trade flows are strategically robust in accordance with exchange regulations

Oversee a functional group in day‑to‑day activities and responsibilities as well as assist in planning and strategy, representing FIS’ Capital Markets Segment to internal and external audiences

Navegate complex and relevant challenges within the derivatives trading, middle‑office, and post‑trade spaces, by continuously analyzing and seeking solutions for clients’ dynamic needs

What You Bring

Flexibility to work 12pm-8pm (EST) up to 50% of the time

Associate or bachelor’s degree in business management, finance, related field or the equivalent combination of education, training, and work experience

Four (4) or more years of experience in cleared futures industry, added bonus if operated in global markets

Proficiency in Microsoft Excel and other Microsoft Office applications

Skilled in executing and settling trades, reconciliations, and overseeing trade allocations

Exceptional communication skills with a proven ability to support and build client relationships

Eagerness to learn and grow within a back‑office environment focused on globally traded futures

Understanding of cleared derivative products and futures trading operations.

Working knowledge of FIS and finance industry standard applications (e.g. GMI, FIS CD, ClearVision)

What We Offer You

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development resources

Opportunities to volunteer and support charities

Competitive salary and benefits

Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here; supplement document available here.

ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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