Energy Jobline ZR
Customer Service Specialist in Romeoville
Energy Jobline ZR, Romeoville, Illinois, United States, 60446
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionLet Kelly Services find your dream job! \n \nKelly Services is seeking an experienced
Customer Service Specialist
in Romeoville, IL. Experience in the transportation industry . Bachelor’s degree in business, logistics, supply chain, or management also .
Must have experience with Manhattan Scale system.
Will also be walking around the warehouse in different departments. \n \nThis is a contract to hire opportunity, meaning you will get hired directly after 3-4 months, depending on your performance and attendance. \n \nOur client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success. Our client offers an excellent training program, with an excellent internal promotion rate. \n \nInterested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com \nCan also call Nancy at 630-506-8757 \n \n Available shifts and pay: \nMon-Fri, 9am-5:30pm, paying $22.31/hr. \nMon-Fri, 3:30pm-12am, paying $22.31/hr \n \n Job Summary: \nThe Client Management Specialist acts as the primary day-to-day contact for customers within an \nassigned customer account group which may include retail, durable goods, automotive, electronic \ncommerce providers, etc. The Client Management Specialist I will act as the primary liaison between \ncustomers, warehouses, and carriers. You will successfully \nmanage the supply chain needs of multiple customers; provide industry-leading customer service. \nand ensure superior and expeditious execution of customer requirements. This role includes \nsignificant customer interface responsibilities. Once the on-boarding of these customers has \noccurred, the Client Management Specialist will assist with order creation, monitor, and report order \nacceptance, order processing/updates, maintain inventory integrity, and manage accessorial \ncharges by the use of various transportation management systems. \nWill also be walking around the warehouse in different departments. \n \n \n Responsibilities: \nDevelop a strong working relationship with customer accounts and provide resolution of \nissues and concerns in a timely manner. \nAssess customer needs and act as the point person in developing and managing accounts \nspecifications and procedures that will ensure quality, efficiency, and profitability. \nPro-actively manage daily order level data; recommend improvement and implement \nchanges. \nReceive, analyze, and respond to a high volume of communication each day. \nManage the order process flow to contract specifications. \nEnsure optimal delivery performance by selecting the best carrier and managing the tracking \nprocess. \nMaintain inventory accuracy. Perform inventory audits, record results and measure trends. \nManage, monitor, and report order acceptance, order maintenance and accessorial \nmanagement by email, phone, and use of various transportation management \nsystems. \nOffer alternative transportation solutions as necessary by analyzing internal and external \naccount metrics. \nManage assigned customer accounts to ensure they receive the best product at the lowest \npossible cost; maximize margin, network efficiency and On-Time Performance (OTP) \nDetermine which accessorial charges can be billed and follow company process to \nsuccessful conclusion, minimizing disputes, assisting in collections, and working with \nAccount Managers on solutions to reduce accessorial charges. \nCommunicate with shipper and consignee contacts regarding exception notification and \nproblem resolution. \nMaximize profitability and reduce customer cost exposure by working with Operations to \nproperly manage assets such as container pools. \nMaintain quality service by monitoring standards, advising supervisor of potential problems. \nWork with Manager, Account Management and Operations Group to address and resolve \nsingle load concerns in a timely manner. \nDuties, responsibilities, and activities may be assigned or changed from time to time. \n \n Requirements: \nKnowledge of Manhattan Scale system required \nBachelor’s degree in business, logistics, supply chain, or management . \nExperience in the transportation industry . \nExperience with EDI processes, Web Tender Portals, and other applicable forms of \nelectronic communication . \nProficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word. \nHighly effective communication, both verbal and written. \nAttention to detail, organizational skills, and customer focused. \nExcellent problem-solving skills with the ability to inspire others to find creative solutions to \nchallenging situations. \nStrong talent for multi-tasking and managing competing priorities effectively. \nAble to identify and assess customers’ needs, and to craft compelling solutions. \nSelf-directed, yet strong team player. \nMinimal travel may be required. \n \n What are the perks? \nJob stability \nWorking for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success \nLots of room to grow \n \n What are the benefits as an employee with Kelly? \n https://www.mykelly.us/us-mykelly/perks/ \n \nInterested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com \nCan also call Nancy at 630-506-8757 \n \n \n#CB \n#P1 \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term . As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!\n\t\t\t \n\t\t\t
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, , , , , , , , veteran status, , marital status, , genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionLet Kelly Services find your dream job! \n \nKelly Services is seeking an experienced
Customer Service Specialist
in Romeoville, IL. Experience in the transportation industry . Bachelor’s degree in business, logistics, supply chain, or management also .
Must have experience with Manhattan Scale system.
Will also be walking around the warehouse in different departments. \n \nThis is a contract to hire opportunity, meaning you will get hired directly after 3-4 months, depending on your performance and attendance. \n \nOur client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success. Our client offers an excellent training program, with an excellent internal promotion rate. \n \nInterested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com \nCan also call Nancy at 630-506-8757 \n \n Available shifts and pay: \nMon-Fri, 9am-5:30pm, paying $22.31/hr. \nMon-Fri, 3:30pm-12am, paying $22.31/hr \n \n Job Summary: \nThe Client Management Specialist acts as the primary day-to-day contact for customers within an \nassigned customer account group which may include retail, durable goods, automotive, electronic \ncommerce providers, etc. The Client Management Specialist I will act as the primary liaison between \ncustomers, warehouses, and carriers. You will successfully \nmanage the supply chain needs of multiple customers; provide industry-leading customer service. \nand ensure superior and expeditious execution of customer requirements. This role includes \nsignificant customer interface responsibilities. Once the on-boarding of these customers has \noccurred, the Client Management Specialist will assist with order creation, monitor, and report order \nacceptance, order processing/updates, maintain inventory integrity, and manage accessorial \ncharges by the use of various transportation management systems. \nWill also be walking around the warehouse in different departments. \n \n \n Responsibilities: \nDevelop a strong working relationship with customer accounts and provide resolution of \nissues and concerns in a timely manner. \nAssess customer needs and act as the point person in developing and managing accounts \nspecifications and procedures that will ensure quality, efficiency, and profitability. \nPro-actively manage daily order level data; recommend improvement and implement \nchanges. \nReceive, analyze, and respond to a high volume of communication each day. \nManage the order process flow to contract specifications. \nEnsure optimal delivery performance by selecting the best carrier and managing the tracking \nprocess. \nMaintain inventory accuracy. Perform inventory audits, record results and measure trends. \nManage, monitor, and report order acceptance, order maintenance and accessorial \nmanagement by email, phone, and use of various transportation management \nsystems. \nOffer alternative transportation solutions as necessary by analyzing internal and external \naccount metrics. \nManage assigned customer accounts to ensure they receive the best product at the lowest \npossible cost; maximize margin, network efficiency and On-Time Performance (OTP) \nDetermine which accessorial charges can be billed and follow company process to \nsuccessful conclusion, minimizing disputes, assisting in collections, and working with \nAccount Managers on solutions to reduce accessorial charges. \nCommunicate with shipper and consignee contacts regarding exception notification and \nproblem resolution. \nMaximize profitability and reduce customer cost exposure by working with Operations to \nproperly manage assets such as container pools. \nMaintain quality service by monitoring standards, advising supervisor of potential problems. \nWork with Manager, Account Management and Operations Group to address and resolve \nsingle load concerns in a timely manner. \nDuties, responsibilities, and activities may be assigned or changed from time to time. \n \n Requirements: \nKnowledge of Manhattan Scale system required \nBachelor’s degree in business, logistics, supply chain, or management . \nExperience in the transportation industry . \nExperience with EDI processes, Web Tender Portals, and other applicable forms of \nelectronic communication . \nProficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word. \nHighly effective communication, both verbal and written. \nAttention to detail, organizational skills, and customer focused. \nExcellent problem-solving skills with the ability to inspire others to find creative solutions to \nchallenging situations. \nStrong talent for multi-tasking and managing competing priorities effectively. \nAble to identify and assess customers’ needs, and to craft compelling solutions. \nSelf-directed, yet strong team player. \nMinimal travel may be required. \n \n What are the perks? \nJob stability \nWorking for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success \nLots of room to grow \n \n What are the benefits as an employee with Kelly? \n https://www.mykelly.us/us-mykelly/perks/ \n \nInterested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com \nCan also call Nancy at 630-506-8757 \n \n \n#CB \n#P1 \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term . As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!\n\t\t\t \n\t\t\t
\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, , , , , , , , veteran status, , marital status, , genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.