Fanatics
Job Description
General Duties and Responsibilities
Drive operational excellence by creating strategic plans and initiating actions that support company objectives
Drive the implementation of all Company initiatives through clearly communicated objectives and team priorities
Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners to inform and educate them on the business, operational efficiencies, product sell-through, and customer feedback
Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary
Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence
Quickly adapt and deliver in a fast-paced, high-growth environment while leading change
Demonstrate and maintain the highest levels of fan experience
Incorporate Fanatics values when planning daily operational excellence for the Team
Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience
Assess internal talent and recommend a succession plan for employees to Human Resources, District manager, and/or Regional Director
Delegate ‘Manager on Duty’ responsibilities when appropriate
Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals
Education, Experience, And Requirements
Bachelor’s degree or equivalent work experience preferred, not required
Minimum five years of retail management experience, preferably flagship store/high-profile
Must possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
Highest level of integrity and ethics, both professional and personal
Experience managing a team of both exempt and non-exempt employees is strongly preferred
Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems
Job Knowledge, Skills, And Abilities
Proven ability to identify business trends and collaborate with cross-functional partners to develop appropriate plans to drive results
Proficiency in understanding the fan base to ensure actions taken are in support of maximizing market trends and needs
Strong experience with retail finance, including P&L management
Strong written and verbal communication skills
Proven ability to lead operational excellence
Ability to work independently while still adhering to company/departmental standards
Demonstrated ability to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow-up as necessary
Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable
Demonstrate ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution
Physical Demands
Regularly required to sit stand, reach, bend, and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shop
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations worldwide, including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL). Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the Dallas Cowboys, Golden State Warriors, Paris Saint‑Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset
#J-18808-Ljbffr
Drive operational excellence by creating strategic plans and initiating actions that support company objectives
Drive the implementation of all Company initiatives through clearly communicated objectives and team priorities
Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners to inform and educate them on the business, operational efficiencies, product sell-through, and customer feedback
Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary
Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence
Quickly adapt and deliver in a fast-paced, high-growth environment while leading change
Demonstrate and maintain the highest levels of fan experience
Incorporate Fanatics values when planning daily operational excellence for the Team
Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience
Assess internal talent and recommend a succession plan for employees to Human Resources, District manager, and/or Regional Director
Delegate ‘Manager on Duty’ responsibilities when appropriate
Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals
Education, Experience, And Requirements
Bachelor’s degree or equivalent work experience preferred, not required
Minimum five years of retail management experience, preferably flagship store/high-profile
Must possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
Highest level of integrity and ethics, both professional and personal
Experience managing a team of both exempt and non-exempt employees is strongly preferred
Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems
Job Knowledge, Skills, And Abilities
Proven ability to identify business trends and collaborate with cross-functional partners to develop appropriate plans to drive results
Proficiency in understanding the fan base to ensure actions taken are in support of maximizing market trends and needs
Strong experience with retail finance, including P&L management
Strong written and verbal communication skills
Proven ability to lead operational excellence
Ability to work independently while still adhering to company/departmental standards
Demonstrated ability to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow-up as necessary
Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable
Demonstrate ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution
Physical Demands
Regularly required to sit stand, reach, bend, and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shop
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations worldwide, including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL). Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the Dallas Cowboys, Golden State Warriors, Paris Saint‑Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset
#J-18808-Ljbffr