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Universal Health Services, Inc.

Director, Human Resources

Universal Health Services, Inc., Washington, District of Columbia, us, 20022

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Responsibilities Join Our Exceptional Team at George Washington University Hospital

Since opening its doors in 2002, George Washington University Hospital has been at the forefront of medical innovation, providing cutting‑edge care in a state‑of‑the‑art facility. As a 395‑bed tertiary care, academic medical center located in the heart of downtown Washington, DC, our hospital is renowned for its Level I Trauma Center and Level III NICU. We offer unparalleled expertise in cardiac, cancer, neurosciences, women’s health, and advanced surgical procedures, including robotic and minimally invasive techniques. Operated by Universal Health Services, Inc. (UHS), one of the nation’s leading healthcare providers, we are committed to excellence in patient care and organizational growth.

Director of Human Resources The Director of Human Resources will play a pivotal role in shaping the future of our hospital, clinics, urgent care centers, and other services. This position involves strategic planning, implementation, and monitoring of HR initiatives, providing essential guidance to facility leadership in areas such as coaching, counseling, performance appraisals, and regulatory compliance. As a steward of our organization, you will be instrumental in building a world‑class team by recruiting and retaining top talent and fostering an award‑winning culture.

Key Responsibilities

Provides HR leadership, direction, and technical expertise in a variety of HR areas including but not limited to HR strategy, talent acquisition, employee engagement, employee retention, organizational change, employee relations, regulatory compliance, and compensation.

Oversees and participates in the delivery of HR services to align Facility HR with Facility / Company business needs. Conducts periodic needs assessment to align corporate HR priorities with Hospital business needs and market strategic imperatives.

Engages in thought partnership with executive and leadership team to execute strategic priorities. Coaches and provides feedback to direct reports to ensure consistency of staff supervision. Encourages continuous learning through mentoring, education, and knowledge sharing. Provides recommendations and education to leaders and employees on HR process and legal requirements.

Develops talent management and engagement strategies for the hospital, overseeing internal and external recruitment plan and other related programs to attract quality applicants and retain employees. Regularly reviews HR metrics to analyze recruitment, hiring, retention, turnover, etc. to recommend adjustments to strategies and / or program development.

Develops and updates established Human Resource policies, goals, objectives, and performance improvement.

Administers and manages annual Employee Engagement Survey (e.g., implementation, action planning, etc.). Partners with executives and leaders to drive staff participation in the engagement survey, in order to meet or exceed established goals. Oversees and manages the action planning process, working with leaders and managers to develop department action plans.

Review corrective actions, providing recommendations to leadership on appropriate level of performance management. Responsible for investigating Compliance line incident reports and timely follow up, as assigned.

Partners with Company labor relations department and assists with Corporate Legal with external complaints (e.g., EEOC, State Civil Rights, OSHA, and NLRB position statements, etc.). Is first responder for any labor organizing attempts.

Reviews, updates, implements, monitors and executes the Wage Administration Program for the hospital and ensures collaboration with other facilities in the market. Use critical thinking skills and make sound judgment when making recommendations for pay changes and initiating market review requests.

Oversees the employee performance evaluation and merit process to ensure execution is consistent with division guidance and equitable application to all staff.

Collaborates with the Division Director, Human Resources to ensure the execution and oversight of division HR strategy, policy, and processes.

Location George Washington University Hospital Administrative Offices, DC

Why Join Us?

Challenging and Rewarding Work Environment : Be part of a dynamic team that values innovation and excellence.

Competitive Compensation & Generous Paid Time Off : Enjoy a comprehensive benefits package that supports your well‑being.

Excellent Medical, Dental, Vision, and Prescription Drug Plans : Access top‑tier healthcare benefits.

401(K) with Company Match & Discounted Stock Plan : Secure your financial future with robust retirement plans.

SoFi Student Loan Refinancing Program : Manage your student loans with ease.

Educational Assistance & Development Programs : Invest in your professional growth with extensive development opportunities.

Career Development Opportunities : Explore diverse career paths within UHS and its 300+ subsidiaries.

Join us in our mission to deliver high-quality patient care and drive growth. If you are passionate about making a difference in healthcare and eager to be part of an exceptional team, we invite you to apply for this exciting opportunity.

Qualifications Education Requirements

Bachelor’s degree human resources or related field from a fully accredited college / university is required.

Master’s degree in human resources, business administration or related field from a fully accredited college / university is highly preferred.

License / Certification

Professional certification (PHR, SPHR, SHRM-CP or SMRM-SCP or CHHR) is highly preferred.

Experience

Minimum of 10 years of professional HR experience required. 5 years of progressively responsible HR leadership experience, holding an HR executive role.

For profit acute or behavioral health healthcare setting or related healthcare system experience highly desired.

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