RunBuggy
Director of Fraud Prevention, Detection, and Mitigation
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RunBuggy is the most technically advanced automotive logistics platform on the market. Period.
Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.
RunBuggy’s end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.
Since launching in 2019, RunBuggy has grown to over 150 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.
We’re not just building a better logistics platform - we’re redefining the future of automotive transportation.
About the Role: RunBuggy is seeking a decisive, outcomes-drivenDirector of Fraud Prevention, Detection, and Mitigation to safeguard our digital logistics marketplace and uphold trust across the automotive transport ecosystem.
In this high-impact, high-visibility role, you will:
Build and own the enterprise fraud strategy:
Design an organization-wide framework to prevent, detect, and mitigate fraud (e.g., vehicle theft, identity fraud, fictitious pickups) that protects our platform, customers, and brand.
Run active incident response and recovery:
Lead investigations, coordinate containment and remediation, manage evidence collection, and drive asset recovery and restitution efforts.
Coordinate with authorities:
Serve as RunBuggy’s point of contact with local, state, and federal agencies; prepare case packages; and support escalations through to resolution.
Operationalize simple, scalable processes:
Create clear policies, SOPs, and playbooks that are easy for all stakeholders to follow – internal teams, carriers, partners, and customers.
Partner across the business:
Collaborate with Product, Engineering, Operations, InfoSec, and Legal to embed controls, signals, and automation into our platform and workflows.
Provide product thought leadership:
Contribute fraud domain expertise to roadmap decisions, data models, and user experiences that reduce risk while preserving frictionless operations.
Measure and improve outcomes:
Define KPIs and leading indicators (e.g., incident rate, detection time, loss severity, recovery rate) and drive continuous improvement through testing and analytics.
What You Will Be Doing: Fraud Strategy & Governance
Develop and maintain a comprehensive fraud-prevention framework tailored to the risks in vehicle logistics and freight brokerage.
Define suspicious activity indicators (e.g., frequent claim/unclaimed behavior, offshore dispatchers with driver roles, GPS disablement after pickup, etc.).
Establish escalation protocols and incident response plans for fraud events, including law enforcement coordination and working with outside partners such as CargoNet and Verisk.
Detection & Monitoring
Implement automated alerts for high-risk behaviors, including duplicate pickup/delivery information, geo-validation failures, and VIN decoding for high-value vehicles.
Oversee carrier vetting protocols, including RMIS, Checkr, and Truckstop.com integrations for background checks and compliance monitoring.
Collaborate with Data Science to develop fraud scoring models and predictive analytics.
Lead cross-functional investigations into fraud incidents and ensure timely containment and resolution.
Work with Sales, Operations, and Claims to file police reports and manage recovery efforts.
Enforce the disabling of transporter accounts and prevent new carriers from claiming high-value loads without verification.
Policy Development & Compliance
Align fraud policies with FMCSA standards and internal security protocols.
Maintain documentation and training programs to ensure company-wide awareness of fraud risks and response procedures.
Support contractual language and Terms of Service updates to reinforce defensible denials and claims handling.
Stakeholder Engagement
Partner with Insurance, Claims, Legal, and InfoSec teams to align fraud mitigation with broader risk management goals.
Present fraud trends, metrics, and strategic recommendations to executive leadership.
Serve as the primary liaison for external audits and vendor risk assessments related to fraud controls.
Other
Other duties as assigned.
Requirements What You Bring to the Team by Way of Skills and Experience:
Bachelor’s degree required in a relevant field such as Criminal Justice, Business Administration, Risk Management, Logistics, or a related discipline; advanced degree or ACFE certification preferred .
10+ years of progressive experience in fraud risk management, logistics, insurance, or transportation security .
Preferred experience with: RMIS, Checkr, Truckstop.com; CargoNet, VIN decoding systems; SharePoint, Excel, TalentLMS.
Ability to effectively lead and manage a team.
Proven leadership in designing and executing fraud prevention programs.
Deep understanding of carrier operations, cargo insurance, and vehicle theft schemes.
Hands‑on experience with regulatory compliance (FMCSA, DOT), digital identity verification, and fraud analytics.
Proven ability to collaborate across functions and manage crisis situations with professionalism.
Confident leadership and a high level of professionalism, inspiring trust and credibility with colleagues, clients, and stakeholders.
Effective communication, decisive decision‑making, and the ability to represent the company with poise in high‑stakes situations.
Travel Requirements
Expect frequent travel during your first 3 - 6 months, with less travel if you are based in Arizona.
After that, travel will be occasional (less than 20% of the year), and you’ll be notified in advance whenever possible.
What is in it for You and Why you Should Apply:
Market‑competitive pay based on education, experience, and location.
Highly competitive medical, dental, vision, Life w/ AD&D, Short‑Term Disability insurance, Long‑Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan.
Employee wellness program.
Employee rewards, discounts, and recognition programs.
Generous company‑paid holidays (12 per year), vacation, and sick time.
Paid paternity/maternity leave.
Monthly connectivity/home office stipend if working from home 5 days a week.
A supportive and positive space for you to grow and expand your career.
Pay Range Disclosure: The advertised range represents the expected pay range for this position at the time of posting based on education, experience, skills, location, and other factors.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RunBuggy is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.
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Get AI-powered advice on this job and more exclusive features.
RunBuggy is the most technically advanced automotive logistics platform on the market. Period.
Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.
RunBuggy’s end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.
Since launching in 2019, RunBuggy has grown to over 150 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.
We’re not just building a better logistics platform - we’re redefining the future of automotive transportation.
About the Role: RunBuggy is seeking a decisive, outcomes-drivenDirector of Fraud Prevention, Detection, and Mitigation to safeguard our digital logistics marketplace and uphold trust across the automotive transport ecosystem.
In this high-impact, high-visibility role, you will:
Build and own the enterprise fraud strategy:
Design an organization-wide framework to prevent, detect, and mitigate fraud (e.g., vehicle theft, identity fraud, fictitious pickups) that protects our platform, customers, and brand.
Run active incident response and recovery:
Lead investigations, coordinate containment and remediation, manage evidence collection, and drive asset recovery and restitution efforts.
Coordinate with authorities:
Serve as RunBuggy’s point of contact with local, state, and federal agencies; prepare case packages; and support escalations through to resolution.
Operationalize simple, scalable processes:
Create clear policies, SOPs, and playbooks that are easy for all stakeholders to follow – internal teams, carriers, partners, and customers.
Partner across the business:
Collaborate with Product, Engineering, Operations, InfoSec, and Legal to embed controls, signals, and automation into our platform and workflows.
Provide product thought leadership:
Contribute fraud domain expertise to roadmap decisions, data models, and user experiences that reduce risk while preserving frictionless operations.
Measure and improve outcomes:
Define KPIs and leading indicators (e.g., incident rate, detection time, loss severity, recovery rate) and drive continuous improvement through testing and analytics.
What You Will Be Doing: Fraud Strategy & Governance
Develop and maintain a comprehensive fraud-prevention framework tailored to the risks in vehicle logistics and freight brokerage.
Define suspicious activity indicators (e.g., frequent claim/unclaimed behavior, offshore dispatchers with driver roles, GPS disablement after pickup, etc.).
Establish escalation protocols and incident response plans for fraud events, including law enforcement coordination and working with outside partners such as CargoNet and Verisk.
Detection & Monitoring
Implement automated alerts for high-risk behaviors, including duplicate pickup/delivery information, geo-validation failures, and VIN decoding for high-value vehicles.
Oversee carrier vetting protocols, including RMIS, Checkr, and Truckstop.com integrations for background checks and compliance monitoring.
Collaborate with Data Science to develop fraud scoring models and predictive analytics.
Lead cross-functional investigations into fraud incidents and ensure timely containment and resolution.
Work with Sales, Operations, and Claims to file police reports and manage recovery efforts.
Enforce the disabling of transporter accounts and prevent new carriers from claiming high-value loads without verification.
Policy Development & Compliance
Align fraud policies with FMCSA standards and internal security protocols.
Maintain documentation and training programs to ensure company-wide awareness of fraud risks and response procedures.
Support contractual language and Terms of Service updates to reinforce defensible denials and claims handling.
Stakeholder Engagement
Partner with Insurance, Claims, Legal, and InfoSec teams to align fraud mitigation with broader risk management goals.
Present fraud trends, metrics, and strategic recommendations to executive leadership.
Serve as the primary liaison for external audits and vendor risk assessments related to fraud controls.
Other
Other duties as assigned.
Requirements What You Bring to the Team by Way of Skills and Experience:
Bachelor’s degree required in a relevant field such as Criminal Justice, Business Administration, Risk Management, Logistics, or a related discipline; advanced degree or ACFE certification preferred .
10+ years of progressive experience in fraud risk management, logistics, insurance, or transportation security .
Preferred experience with: RMIS, Checkr, Truckstop.com; CargoNet, VIN decoding systems; SharePoint, Excel, TalentLMS.
Ability to effectively lead and manage a team.
Proven leadership in designing and executing fraud prevention programs.
Deep understanding of carrier operations, cargo insurance, and vehicle theft schemes.
Hands‑on experience with regulatory compliance (FMCSA, DOT), digital identity verification, and fraud analytics.
Proven ability to collaborate across functions and manage crisis situations with professionalism.
Confident leadership and a high level of professionalism, inspiring trust and credibility with colleagues, clients, and stakeholders.
Effective communication, decisive decision‑making, and the ability to represent the company with poise in high‑stakes situations.
Travel Requirements
Expect frequent travel during your first 3 - 6 months, with less travel if you are based in Arizona.
After that, travel will be occasional (less than 20% of the year), and you’ll be notified in advance whenever possible.
What is in it for You and Why you Should Apply:
Market‑competitive pay based on education, experience, and location.
Highly competitive medical, dental, vision, Life w/ AD&D, Short‑Term Disability insurance, Long‑Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan.
Employee wellness program.
Employee rewards, discounts, and recognition programs.
Generous company‑paid holidays (12 per year), vacation, and sick time.
Paid paternity/maternity leave.
Monthly connectivity/home office stipend if working from home 5 days a week.
A supportive and positive space for you to grow and expand your career.
Pay Range Disclosure: The advertised range represents the expected pay range for this position at the time of posting based on education, experience, skills, location, and other factors.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RunBuggy is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.
#J-18808-Ljbffr