Gen II Fund Services
Senior Investor Services Analyst
Gen II Fund Services, San Francisco, California, United States, 94199
Position Overview
The Senior Investor Services analyst is an integral individual within the Gen II operations team. The role requires meticulous attention to detail, as well as strong time management and organizational skills that thrive in a fast‑paced, deadline‑driven environment. The candidate will primarily be responsible for providing Investor Services functions to the Gen II sponsors and client service teams.
Base Pay Range $70,000 /yr – $95,000 /yr
Primary Responsibilities
Acknowledge, review and/or respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed.
Review and/or process investor on‑boarding documentation (Subscription, Tax, and AML documentation)
Review and/or process subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)
Review and/or maintain investor records across multiple internal and external systems
Review and/or prepare ad‑hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investors
Review and/or prepare investor audit confirmations and monthly recurring deliverables
Disseminate and/or review fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms
Track incoming capital call wires and prepare capital distributions payments across various client accounts
Progressive responsibilities to include training of less experienced associates, and first level review of deliverables
Ensure all work is completed in line with the service level agreement
Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors
Ensure deliverables are executed in line with Gen II best practices, policies, and procedures
Participate in special projects
Operate efficiently in a deadline‑driven, high volume, and everchanging environment
Qualifications and Skills
Bachelor’s degree, degree in Business Administration or Economics is a plus
2-4 years’ experience in the financial services Industry
Proficiency with Microsoft 365
Private Equity or Hedge Fund Investor Services background a plus
Demonstrate strong customer service/client relationship skills
Ability to manage multiple tasks and projects with differing deadlines
Impeccable attention to details
Excellent verbal and written communications
Experience with Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision) a plus
Experience with Allvue CRM a plus
The salary range for this position $70,000‑$95,000, in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offer within that range will depend on the candidate’s experience level.
Work Arrangement All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of two (2) days a week in our office and three (3) days remotely.
About the Company Gen II Fund Services, LLC is one of the largest global independent private equity fund administrators, administering over $1 trillion of private capital on behalf of its clients with 14 offices across the US, Canada and Europe. Gen II offers private fund sponsors a best‑in‑class combination of people, process, and technology, enabling fund sponsors to effectively manage their operational infrastructure, financial reporting, and investor communications. The Gen II team is the most experienced and longest tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co‑investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.
Key Facts
Administering over $1T in assets
Servicing nearly every significant investor in the asset class
Institutional grade infrastructure and SSAE 18 (SOC-1, Type 2) certification, ensuring confidence in our processes and operating model
The most experienced and best performing team in the industry
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function General Business, Management, and Business Development
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Base Pay Range $70,000 /yr – $95,000 /yr
Primary Responsibilities
Acknowledge, review and/or respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed.
Review and/or process investor on‑boarding documentation (Subscription, Tax, and AML documentation)
Review and/or process subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)
Review and/or maintain investor records across multiple internal and external systems
Review and/or prepare ad‑hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investors
Review and/or prepare investor audit confirmations and monthly recurring deliverables
Disseminate and/or review fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms
Track incoming capital call wires and prepare capital distributions payments across various client accounts
Progressive responsibilities to include training of less experienced associates, and first level review of deliverables
Ensure all work is completed in line with the service level agreement
Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors
Ensure deliverables are executed in line with Gen II best practices, policies, and procedures
Participate in special projects
Operate efficiently in a deadline‑driven, high volume, and everchanging environment
Qualifications and Skills
Bachelor’s degree, degree in Business Administration or Economics is a plus
2-4 years’ experience in the financial services Industry
Proficiency with Microsoft 365
Private Equity or Hedge Fund Investor Services background a plus
Demonstrate strong customer service/client relationship skills
Ability to manage multiple tasks and projects with differing deadlines
Impeccable attention to details
Excellent verbal and written communications
Experience with Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision) a plus
Experience with Allvue CRM a plus
The salary range for this position $70,000‑$95,000, in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offer within that range will depend on the candidate’s experience level.
Work Arrangement All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of two (2) days a week in our office and three (3) days remotely.
About the Company Gen II Fund Services, LLC is one of the largest global independent private equity fund administrators, administering over $1 trillion of private capital on behalf of its clients with 14 offices across the US, Canada and Europe. Gen II offers private fund sponsors a best‑in‑class combination of people, process, and technology, enabling fund sponsors to effectively manage their operational infrastructure, financial reporting, and investor communications. The Gen II team is the most experienced and longest tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co‑investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.
Key Facts
Administering over $1T in assets
Servicing nearly every significant investor in the asset class
Institutional grade infrastructure and SSAE 18 (SOC-1, Type 2) certification, ensuring confidence in our processes and operating model
The most experienced and best performing team in the industry
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function General Business, Management, and Business Development
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