Blackbird Labs
Partnerships Strategy & Ops Associate - New York, NY
Blackbird Labs, New York, New York, us, 10261
Pay: Base pay range: $80,000.00/yr – $100,000.00/yr.
About Blackbird Blackbird Labs is a loyalty and payments platform that establishes meaningful connections between the world’s best restaurants and their customers. Founded in 2022 by Ben Leventhal, co‑founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund and other forward‑thinking investors, Blackbird is out to revolutionize the restaurant industry.
Our Values
Passion for our product.
Committed to our mission and instinctively think like and go the extra mile for our customers.
Elite performers.
Striving for excellence, going above and beyond to achieve exceptional results, learning quickly with horsepower, drive and grit.
Make others better.
Taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth.
We are an in‑office culture that values the power of in‑person connection and collaboration. Just as Blackbird fosters magical in‑restaurant experiences, we believe being together ignites creativity, accelerates problem‑solving and strengthens the team spirit essential to driving our mission forward.
About the Job We're hiring a strategically‑minded Partnerships Strategy & Operations Associate to architect and scale the partnership ecosystem that makes $FLY valuable everywhere. You'll design and execute a two‑tier partnership strategy: premium partners (travel, delivery, retail) that drive brand equity and user acquisition, and volume partners (cashback platforms, shopping portals) that generate profit and fund the ecosystem. This role combines strategic thinking with hands‑on execution—defining go‑to‑market frameworks while managing deal flow to cement partnerships and drive execution.
Responsibilities
Strategic Partnership Development:
Design category strategies across travel, delivery, retail, fintech and lifestyle verticals—identifying whitespace opportunities and defining prioritization frameworks.
Build financial models to evaluate partnership opportunities, including LTV impact, contribution margin analysis and portfolio optimization across partner tiers.
Develop scalable partnership playbooks and deal frameworks that balance brand positioning with revenue generation.
Deal Execution & Structuring:
Source, negotiate and close partnerships with companies that expand the $FLY network.
Structure revenue share, commission and co‑marketing deals that hit margin targets while scaling user value.
Build relationships with platforms that enable rapid implementation and mutual growth.
Business Operations & Analytics:
Own partnership P&L—tracking contribution margins, redemption costs, breakage rates and ROI across the portfolio.
Create executive‑ready analyses and recommendations for partnership prioritization and resource allocation.
Work cross‑functionally with product, marketing and finance to integrate and launch partners efficiently.
Requirements
2–4 years in management consulting (MBB/Big 4/boutique strategy firms) or strategy/BD roles at high‑growth startups.
Proven ability to structure complex problems, build financial models and synthesize insights into actionable recommendations.
Strong commercial instincts—understand unit economics, build win‑win deals and think in terms of portfolio optimization.
Track record of moving from analysis to execution—comfortable building frameworks and closing deals.
Scrappy executor who thrives in ambiguity and can operate with minimal oversight.
Excellent PowerPoint and Excel skills with demonstrated ability to synthesize complex concepts into easy‑to‑understand executive slides.
Nice to Haves
Experience with affiliate networks, cashback programs, loyalty platforms or two‑sided marketplaces.
Knowledge of major metropolitan dining scenes and restaurant industry networks.
Background in fintech, payments or consumer marketplace business models.
Pay Transparency Notice & Benefits Depending on your work location and experience, the target annual salary for this position can range from $80,000–$100,000 USD. This range does not include the equity component of the overall compensation package. Disclosure in accordance with New York City’s Pay Transparency Law.
Full‑time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not‑so‑standard, extra‑fun perks—subject to applicable taxes and based on eligibility.
Commitment to Equal Opportunity Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view the Know Your Rights notice here. Additionally, Blackbird participates in the E‑Verify program.
Join us and find out what the best work of your career could look like here at Blackbird.
#J-18808-Ljbffr
About Blackbird Blackbird Labs is a loyalty and payments platform that establishes meaningful connections between the world’s best restaurants and their customers. Founded in 2022 by Ben Leventhal, co‑founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund and other forward‑thinking investors, Blackbird is out to revolutionize the restaurant industry.
Our Values
Passion for our product.
Committed to our mission and instinctively think like and go the extra mile for our customers.
Elite performers.
Striving for excellence, going above and beyond to achieve exceptional results, learning quickly with horsepower, drive and grit.
Make others better.
Taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth.
We are an in‑office culture that values the power of in‑person connection and collaboration. Just as Blackbird fosters magical in‑restaurant experiences, we believe being together ignites creativity, accelerates problem‑solving and strengthens the team spirit essential to driving our mission forward.
About the Job We're hiring a strategically‑minded Partnerships Strategy & Operations Associate to architect and scale the partnership ecosystem that makes $FLY valuable everywhere. You'll design and execute a two‑tier partnership strategy: premium partners (travel, delivery, retail) that drive brand equity and user acquisition, and volume partners (cashback platforms, shopping portals) that generate profit and fund the ecosystem. This role combines strategic thinking with hands‑on execution—defining go‑to‑market frameworks while managing deal flow to cement partnerships and drive execution.
Responsibilities
Strategic Partnership Development:
Design category strategies across travel, delivery, retail, fintech and lifestyle verticals—identifying whitespace opportunities and defining prioritization frameworks.
Build financial models to evaluate partnership opportunities, including LTV impact, contribution margin analysis and portfolio optimization across partner tiers.
Develop scalable partnership playbooks and deal frameworks that balance brand positioning with revenue generation.
Deal Execution & Structuring:
Source, negotiate and close partnerships with companies that expand the $FLY network.
Structure revenue share, commission and co‑marketing deals that hit margin targets while scaling user value.
Build relationships with platforms that enable rapid implementation and mutual growth.
Business Operations & Analytics:
Own partnership P&L—tracking contribution margins, redemption costs, breakage rates and ROI across the portfolio.
Create executive‑ready analyses and recommendations for partnership prioritization and resource allocation.
Work cross‑functionally with product, marketing and finance to integrate and launch partners efficiently.
Requirements
2–4 years in management consulting (MBB/Big 4/boutique strategy firms) or strategy/BD roles at high‑growth startups.
Proven ability to structure complex problems, build financial models and synthesize insights into actionable recommendations.
Strong commercial instincts—understand unit economics, build win‑win deals and think in terms of portfolio optimization.
Track record of moving from analysis to execution—comfortable building frameworks and closing deals.
Scrappy executor who thrives in ambiguity and can operate with minimal oversight.
Excellent PowerPoint and Excel skills with demonstrated ability to synthesize complex concepts into easy‑to‑understand executive slides.
Nice to Haves
Experience with affiliate networks, cashback programs, loyalty platforms or two‑sided marketplaces.
Knowledge of major metropolitan dining scenes and restaurant industry networks.
Background in fintech, payments or consumer marketplace business models.
Pay Transparency Notice & Benefits Depending on your work location and experience, the target annual salary for this position can range from $80,000–$100,000 USD. This range does not include the equity component of the overall compensation package. Disclosure in accordance with New York City’s Pay Transparency Law.
Full‑time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not‑so‑standard, extra‑fun perks—subject to applicable taxes and based on eligibility.
Commitment to Equal Opportunity Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view the Know Your Rights notice here. Additionally, Blackbird participates in the E‑Verify program.
Join us and find out what the best work of your career could look like here at Blackbird.
#J-18808-Ljbffr