Request Technology, LLC
ServiceNow CMDB Technical Lead
***We are unable to sponsor as this is a permanent full-time role*** A prestigious company is looking for a ServiceNow CMDB Technical Lead. This technical lead is focused on the administration and implementation of CMDB & ITOM platform. Responsibilities
Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Design, implement, and maintain a reliable and sustainable configuration management system, ensuring the CMDB accurately reflects the IT infrastructure and supports IT operations, incident resolution, and strategic decision‑making. Provide architectural thought leadership, develop end‑to‑end architecture blueprints, and work closely with development and operations teams. Assist in the maintenance and upgrades of the existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform to meet scalability and efficiency requirements. Provide support in all phases of development and ensure delivery of high‑quality products. Qualifications
B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience). 8‑10 years of experience in software development, design, and architecture. 4+ years designing and developing CMDB solutions with experience in CSDM methodology. 8+ years of experience in Agile practices, building software in enterprise environments. Deep enterprise architecture experience, including technical, business, security, and data architecture practices. Experience with distributed systems, enterprise communication patterns, and open standards such as APIs. Recommended certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course, familiarity with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Information Technology Benefits
Medical insurance Vision insurance 401(k) Location: College Park, MD | Salary: $74,318.00 – $80,032.00
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***We are unable to sponsor as this is a permanent full-time role*** A prestigious company is looking for a ServiceNow CMDB Technical Lead. This technical lead is focused on the administration and implementation of CMDB & ITOM platform. Responsibilities
Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Design, implement, and maintain a reliable and sustainable configuration management system, ensuring the CMDB accurately reflects the IT infrastructure and supports IT operations, incident resolution, and strategic decision‑making. Provide architectural thought leadership, develop end‑to‑end architecture blueprints, and work closely with development and operations teams. Assist in the maintenance and upgrades of the existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform to meet scalability and efficiency requirements. Provide support in all phases of development and ensure delivery of high‑quality products. Qualifications
B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience). 8‑10 years of experience in software development, design, and architecture. 4+ years designing and developing CMDB solutions with experience in CSDM methodology. 8+ years of experience in Agile practices, building software in enterprise environments. Deep enterprise architecture experience, including technical, business, security, and data architecture practices. Experience with distributed systems, enterprise communication patterns, and open standards such as APIs. Recommended certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course, familiarity with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Information Technology Benefits
Medical insurance Vision insurance 401(k) Location: College Park, MD | Salary: $74,318.00 – $80,032.00
#J-18808-Ljbffr