Venture Global LNG
Venture Global LNG ("Venture Global") is a long‑term, low‑cost provider of American‑produced liquefied natural gas serving global demand from its two Louisiana‑based export projects. The Desktop Engineer position provides hands‑on, in‑person technical support for office workspaces, conference rooms and local IT infrastructure. This fully on‑site role requires shift coverage during standard business hours and occasional extended hours for events or system deployments.
Responsibilities
Provide in‑person technical support for office employees, resolving hardware, software, and peripheral issues.
Set up, configure and troubleshoot workstations, monitors, printers, docking stations in alignment with company standards.
Support conference rooms and collaboration technology, including audio‑visual systems, video conferencing hardware, and network connections.
Manage and respond to IT support tickets for the office, ensuring timely and documented resolutions.
Perform IT setup for new hires, workstation reassignments and office moves.
Assist with deployment, imaging and inventory of company laptops, desktops and accessories.
Escalate complex incidents as appropriate and collaborate with network and system teams for resolution.
Provide basic support of office connectivity (wired and wireless) and local printer services.
Participate in scheduled shift rotations to ensure continuous on‑site IT coverage and support for business operations.
Perform patch and application deployment using MDM tools such as Intune, Jamf, Desktop Central or others.
Support additional duties assigned along with ongoing IT projects.
Qualifications
Bachelor’s or Associate’s in computer science or equivalent technical certification in Information Technology or related field.
2–4 years of experience in desktop support, IT helpdesk or field service roles.
Strong troubleshooting skills with Windows and macOS operating systems.
Familiarity with service desk ticketing systems and basic network troubleshooting.
Ability to lift and move equipment up to 25 pounds and set up computer workstations and conference‑room devices.
Excellent communication and customer‑service skills with a proactive, solution‑oriented mindset.
Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus.
Windows Desktop certification a plus.
Location: Arlington, VA. Salary: $58,000.00 – $63,000.00.
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
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Responsibilities
Provide in‑person technical support for office employees, resolving hardware, software, and peripheral issues.
Set up, configure and troubleshoot workstations, monitors, printers, docking stations in alignment with company standards.
Support conference rooms and collaboration technology, including audio‑visual systems, video conferencing hardware, and network connections.
Manage and respond to IT support tickets for the office, ensuring timely and documented resolutions.
Perform IT setup for new hires, workstation reassignments and office moves.
Assist with deployment, imaging and inventory of company laptops, desktops and accessories.
Escalate complex incidents as appropriate and collaborate with network and system teams for resolution.
Provide basic support of office connectivity (wired and wireless) and local printer services.
Participate in scheduled shift rotations to ensure continuous on‑site IT coverage and support for business operations.
Perform patch and application deployment using MDM tools such as Intune, Jamf, Desktop Central or others.
Support additional duties assigned along with ongoing IT projects.
Qualifications
Bachelor’s or Associate’s in computer science or equivalent technical certification in Information Technology or related field.
2–4 years of experience in desktop support, IT helpdesk or field service roles.
Strong troubleshooting skills with Windows and macOS operating systems.
Familiarity with service desk ticketing systems and basic network troubleshooting.
Ability to lift and move equipment up to 25 pounds and set up computer workstations and conference‑room devices.
Excellent communication and customer‑service skills with a proactive, solution‑oriented mindset.
Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus.
Windows Desktop certification a plus.
Location: Arlington, VA. Salary: $58,000.00 – $63,000.00.
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
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