RLI Insurance Company
Claim Director/Team Lead-Commercial Auto/Trucking Major Case Unit
RLI Insurance Company, Atlanta, Georgia, United States, 30383
Claim Director/Team Lead – Commercial Auto/Trucking Major Case Unit
Join to apply for the
Claim Director/Team Lead-Commercial Auto/Trucking Major Case Unit
role at
RLI Insurance Company .
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results – we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.
RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar – a testament to our culture and the validation of our reputation as an excellent underwriting company.
Principal Duties & Responsibilities
Develop and implement training of Technical Claim Managers and Technical Claim Directors.
Oversee the handling of potential high‑exposure, complex bodily injury claims across all 50 States and Canada. Responsible for all aspects of claim‑handling, including fact investigation, claim evaluation, and litigation management.
Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
Select, retain, and direct appropriate defense counsel on litigated cases.
Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
Handle special projects and other duties as needed.
Education & Experience
Typically requires a Juris Doctorate with 5+ years of transportation/insurance defense litigation experience or a bachelor’s degree in business administration, insurance, or a related field and 8 or more years of relevant legal or insurance related experience.
Claim handling and leadership experience in trucking, bus and/or commercial auto claims or litigation is preferred.
Knowledge, Skills & Competencies
Ability to manage and develop a team of highly skilled claim professionals to ensure increased performance.
Proactive claim handling, including investigation, attorney management, and resolution.
Superior written and oral communication skills to work effectively with insureds, underwriters, claimants, and other claims professionals.
Highly organized and able to prioritize to manage deadlines.
Compensation Overview The base salary range for the position is
$133,939.00 – $195,216.00 . The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.
Total Rewards At RLI, we’re all owners. We hire the best and the brightest employees and allow them to share in the company’s success through our Total Rewards.
Financial Incentives
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) – automatic 3% company contribution
Annual 401(k) and ESOP profit‑sharing contributions (Up to 15% of eligible earnings)
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short‑term and long‑term disability benefits
Personal & Professional Growth
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & Inclusion Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Industries Insurance
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Claim Director/Team Lead-Commercial Auto/Trucking Major Case Unit
role at
RLI Insurance Company .
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results – we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.
RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar – a testament to our culture and the validation of our reputation as an excellent underwriting company.
Principal Duties & Responsibilities
Develop and implement training of Technical Claim Managers and Technical Claim Directors.
Oversee the handling of potential high‑exposure, complex bodily injury claims across all 50 States and Canada. Responsible for all aspects of claim‑handling, including fact investigation, claim evaluation, and litigation management.
Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
Select, retain, and direct appropriate defense counsel on litigated cases.
Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
Handle special projects and other duties as needed.
Education & Experience
Typically requires a Juris Doctorate with 5+ years of transportation/insurance defense litigation experience or a bachelor’s degree in business administration, insurance, or a related field and 8 or more years of relevant legal or insurance related experience.
Claim handling and leadership experience in trucking, bus and/or commercial auto claims or litigation is preferred.
Knowledge, Skills & Competencies
Ability to manage and develop a team of highly skilled claim professionals to ensure increased performance.
Proactive claim handling, including investigation, attorney management, and resolution.
Superior written and oral communication skills to work effectively with insureds, underwriters, claimants, and other claims professionals.
Highly organized and able to prioritize to manage deadlines.
Compensation Overview The base salary range for the position is
$133,939.00 – $195,216.00 . The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.
Total Rewards At RLI, we’re all owners. We hire the best and the brightest employees and allow them to share in the company’s success through our Total Rewards.
Financial Incentives
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) – automatic 3% company contribution
Annual 401(k) and ESOP profit‑sharing contributions (Up to 15% of eligible earnings)
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short‑term and long‑term disability benefits
Personal & Professional Growth
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & Inclusion Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Industries Insurance
#J-18808-Ljbffr