Imaging Clerical Representative

Imaging Clerical Representative Boulder Community Health, Boulder, CO 80303 $20.90 - $29.02 an hour - Per Diem, Various shifts and hours per week **Range includes per diem differential. +$2.00/hr for evening and weekend shifts. Boulder Community Health is seeking an Imaging Clerical Representative who is responsible for facilitating the smooth and accurate flow of patients and information for the Imaging reception and file room areas. This position will ensure excellent customer service to patients, families, and other customers, as well as, work closely with patient access to facilitate service and information. Benefits: •403(b)Retirement plan •Education assistance program •Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki •Free one-on-one retirement planning sessions •Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family Qualifications •High school diploma or equivalent preferred. •Previous experience in medical setting and customer service preferred. Responsibilities •Promptly and courteously greets and receives Imaging patients, visitors, physicians and other guests •Serves as a liaison between the Access Department and Imaging by facilitating prompt, accurate service. This includes the effective communication of delays and appointment information, as well as all service issues. •Assists with general inquiry and/or needs, gives directions and escorts (or delegates escort) patients to their destination. •Answers incoming calls promptly and directs them to the appropriate area. •Maintain knowledge of all Imaging modalities, exams, and preps to field or refer patient questions appropriately. •Knowledge of Epic and the patient chart, ROI process, scanning •Ability to locate and research orders using the software and resources provided. •Manage Imaging Department Worklist (DAR) •Provides appropriate paperwork to patients before their exam, Distributes contrast to patients with upcoming scheduled exams. About Boulder Community Health and Boulder, Colorado Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, psychiatric services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, maternity, and mental health care. The organization is known for its commitment to high-quality care, patient-centered services, and a focus on wellness and prevention. Boulder Community Health is dedicated to improving the health of the local community by integrating advanced medical technology, evidence-based practices, and personalized care. The healthcare system also emphasizes collaboration with local physicians, wellness programs, and community outreach initiatives. BCH is recognized for its strong ties to the local population and its role in supporting public health initiatives, promoting healthy lifestyles, and addressing health disparities. Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades for the wonderful care that we provide, including: Newsweek- “America’s Best-in-State Hospital 2025”; U.S. News and World Report- “Best Hospitals for Maternity Care 2025”; 5280 Magazine-“21 BCH physicians among 2024 list of the region’s best doctors”; Daily Camera People’s Choice Awards 2024- Honorable mention, Best Physical Therapy Center; and American Heart Association- Quality Stroke Care 2024. As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more! EOE/Affirmative Action/Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.