Crossing Hurdles
Product Design Lead, New Customer Experience
Crossing Hurdles, San Francisco, California, United States, 94199
This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $165,000.00/yr - $289,000.00/yr
Direct message the job poster from Crossing Hurdles
Founder | Recruitment Consultant | Helping Companies Hire Better | Ex-Career Coach | Ex-Snapdeal, HP, NITI Aayog, Gartner, CBSE Crossing Hurdles is a global recruitment firm that assists our clients to hire the best talent.
Product Design Lead – New Customer Experience | San Francisco, CA (Hybrid, Full-Time) Location:
San Francisco, CA (3 days/week in office)
Compensation:
$165K–$289K + Competitive Equity
Experience:
8–10 years as a Product Designer
About the client:
Our client is a leading workforce management platform, transforming how companies run by unifying people, processes, and systems on a single dynamic platform.
About the role:
As Product Design Lead (New Customer Experience), you’ll own the critical first mile of the customer journey—from creating a company to adding users, setting up products, and importing data. Your work will define how quickly and confidently new customers find success.
What You’ll Do:
Own the entire post-signup journey for new customers.
Design and refine the initial company setup checklist and process.
Lead the “census” experience for loading employees manually or via automated import.
Create end-to-end setup experiences for standalone products (IT, Spend, etc.), considering different user personas.
Develop platform-level building blocks and reusable patterns for consistent onboarding across products.
Collaborate with individual product teams to implement shared onboarding components effectively.
What You’ll Bring:
8+ years of hands‑on product design experience in both startup and large tech environments.
Shipped products from concept through iteration and delivery.
Proven ability to think in systems and simplify complexity.
If you’re passionate about shaping the foundation of a world‑class product experience, we’d love to connect!
Seniority level
Mid‑Senior level
Employment type
Full-time
Job function
Design
Industries
Software Development
Referrals increase your chances of interviewing at Crossing Hurdles by 2x
Get notified about new Product Designer jobs in San Francisco, CA.
#J-18808-Ljbffr
Base pay range: $165,000.00/yr - $289,000.00/yr
Direct message the job poster from Crossing Hurdles
Founder | Recruitment Consultant | Helping Companies Hire Better | Ex-Career Coach | Ex-Snapdeal, HP, NITI Aayog, Gartner, CBSE Crossing Hurdles is a global recruitment firm that assists our clients to hire the best talent.
Product Design Lead – New Customer Experience | San Francisco, CA (Hybrid, Full-Time) Location:
San Francisco, CA (3 days/week in office)
Compensation:
$165K–$289K + Competitive Equity
Experience:
8–10 years as a Product Designer
About the client:
Our client is a leading workforce management platform, transforming how companies run by unifying people, processes, and systems on a single dynamic platform.
About the role:
As Product Design Lead (New Customer Experience), you’ll own the critical first mile of the customer journey—from creating a company to adding users, setting up products, and importing data. Your work will define how quickly and confidently new customers find success.
What You’ll Do:
Own the entire post-signup journey for new customers.
Design and refine the initial company setup checklist and process.
Lead the “census” experience for loading employees manually or via automated import.
Create end-to-end setup experiences for standalone products (IT, Spend, etc.), considering different user personas.
Develop platform-level building blocks and reusable patterns for consistent onboarding across products.
Collaborate with individual product teams to implement shared onboarding components effectively.
What You’ll Bring:
8+ years of hands‑on product design experience in both startup and large tech environments.
Shipped products from concept through iteration and delivery.
Proven ability to think in systems and simplify complexity.
If you’re passionate about shaping the foundation of a world‑class product experience, we’d love to connect!
Seniority level
Mid‑Senior level
Employment type
Full-time
Job function
Design
Industries
Software Development
Referrals increase your chances of interviewing at Crossing Hurdles by 2x
Get notified about new Product Designer jobs in San Francisco, CA.
#J-18808-Ljbffr