Transportation Dispatcher

Responsibilities: Handle client calls and communicate issues with drivers Monitor radio and telephones for service quality Ensure positive employee morale and quality customer service Track and complete driver sign-in and sign-out Assign trips to drivers as needed Monitor daily system performance and participate in operating performance review Communicate closed or late starting routes to supervisors or managers Perform other duties as assigned Qualifications: 1 year previous dispatcher experience preferred 2 years of customer service experience preferred High School diploma or equivalent Experience with Trapeze software preferred Ability to handle multiple tasks and maintain composure under pressure Demonstrate high customer service commitment and professional phone manner Knowledge of the service area is a plus MV Transportation is an equal opportunity employer and does not discriminate based on various protected characteristics

Applicants may be subject to pre-employment drug test and background check.