ITAC Solutions
ITAC is helping a great organization in Birmingham, AL as they search for an
IT Technician.
This person will be responsible for providing technical support to a wide variety of end user technologies. This person will be able to perform in a professional environment and be a team player. Apply Today!
Compensation: $25/hour
What You'll Be Doing
Responds to help desk call tickets including logging, follow-up and closure Match or exceed published service levels of response and quality Troubleshoot and resolve customer's problems, issues and requests Windows/Intel hardware and peripheral support, repair/replacement and break/fix Complex software integration and application support, installation and upgrades 24/7 emergency support on call on a rotational basis Asset, inventory and reporting tracking and updates Work with applicable Technician related vendors and service providers Contribution to technology guidelines, policies and procedures Participation and contribution to various IT Department projects and initiatives What You'll Need to be Considered
Bachelors Degree in Computer Science preferred At least 1-2 years in a computer end user support role preferably in a professional services office environment Expert knowledge of Windows OS (XP and Windows 7) Expert knowledge of Microsoft Office applications and PC hardware and peripherals Intermediate knowledge of networks and client/server technology Demonstrated ability and desire to learn new technologies and skills Excellent oral and written communication skills Detail minded and good organizational skills Ability to work under pressure in a fast-paced environment Strong time-management skills and ability to multi-task Strong client service focus and ability to work effectively in a team environment Self-motivation and ability to work with minimal supervision Various physical activity may be required
INDIT
ITAC Solutions https://itacsolutions.com/ https://itacsolutions.com/wp-content/uploads/2020/10/ITAC_Logo_Mockups.png
IT Technician.
This person will be responsible for providing technical support to a wide variety of end user technologies. This person will be able to perform in a professional environment and be a team player. Apply Today!
Compensation: $25/hour
What You'll Be Doing
Responds to help desk call tickets including logging, follow-up and closure Match or exceed published service levels of response and quality Troubleshoot and resolve customer's problems, issues and requests Windows/Intel hardware and peripheral support, repair/replacement and break/fix Complex software integration and application support, installation and upgrades 24/7 emergency support on call on a rotational basis Asset, inventory and reporting tracking and updates Work with applicable Technician related vendors and service providers Contribution to technology guidelines, policies and procedures Participation and contribution to various IT Department projects and initiatives What You'll Need to be Considered
Bachelors Degree in Computer Science preferred At least 1-2 years in a computer end user support role preferably in a professional services office environment Expert knowledge of Windows OS (XP and Windows 7) Expert knowledge of Microsoft Office applications and PC hardware and peripherals Intermediate knowledge of networks and client/server technology Demonstrated ability and desire to learn new technologies and skills Excellent oral and written communication skills Detail minded and good organizational skills Ability to work under pressure in a fast-paced environment Strong time-management skills and ability to multi-task Strong client service focus and ability to work effectively in a team environment Self-motivation and ability to work with minimal supervision Various physical activity may be required
INDIT
ITAC Solutions https://itacsolutions.com/ https://itacsolutions.com/wp-content/uploads/2020/10/ITAC_Logo_Mockups.png