Toptal
CEO, Professional Services
Toptal
is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary As the CEO of Professional Services, you will join a group of hands‑on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who solves operational problems through an engineering lens. There will be no problem too large or small for you to solve yourself—you will be the chief architect of each solution and build frameworks that push the limits of technology and talent acquisition at scale. You will lead the full‑scale execution of Toptal’s professional services—including Delivery, Practice, Technology Services, Management Consulting, and Marketing Agency—creating and driving the strategy for all service lines. This remote position requires English‑language resumes and communication.
Responsibilities
Build and own the vision, strategy, and execution plan for Toptal’s services function, including all service lines.
Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
Provide hands‑on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
Translate high‑level business and operational goals into detailed operational roadmaps for all areas of responsibility.
Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
Partner cross‑functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company‑wide initiatives.
Drive a high‑performance culture across all functions and businesses, while ensuring alignment to support delivery excellence, scalability, and evolving business needs.
Qualifications and Job Requirements
Bachelor’s degree is required; Master’s degree in Engineering, Business, or a related field preferred.
10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology‑driven environments.
Proven track record of successfully leading multi‑service line operations with accountability for P&L, growth, and operational excellence.
Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
Experience at a technology or hyper‑growth company is strongly preferred.
Management consulting experience at a top‑tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
Exceptional strategic thinking and problem‑solving skills, with the ability to make data‑driven decisions in ambiguous environments.
Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
Experience driving cross‑functional collaboration and alignment across sales, marketing, delivery, and support functions.
Excellent organization skills and detail‑oriented—hyper‑organized, efficient, and capable of prioritizing execution while mentoring others.
Adaptable, comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
Ownership—dependable leadership who takes responsibility for both personal and team success.
Quality—takes pride in everything delivered as a reflection of self.
Ability to work in a fast‑paced, rapidly growing company and handle a wide variety of challenges, deadlines, and diverse contacts.
Willingness to travel to meet with clients, team members, and stakeholders.
Must be a world‑class individual contributor to thrive at Toptal; not simply a manager who delegates.
Essential Job Functions
Regularly and reliably attend scheduled virtual team meetings on camera.
Work independently with minimal supervision.
Use all required digital collaboration tools.
Prioritize and self‑manage workflows and deadlines.
US FLSA Classification: Full‑Time/Exempt
Seniority level: Executive
Employment type: Full‑time
Job function: Business Development
Industries: IT Services; IT Consulting; Professional Services
#J-18808-Ljbffr
is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary As the CEO of Professional Services, you will join a group of hands‑on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who solves operational problems through an engineering lens. There will be no problem too large or small for you to solve yourself—you will be the chief architect of each solution and build frameworks that push the limits of technology and talent acquisition at scale. You will lead the full‑scale execution of Toptal’s professional services—including Delivery, Practice, Technology Services, Management Consulting, and Marketing Agency—creating and driving the strategy for all service lines. This remote position requires English‑language resumes and communication.
Responsibilities
Build and own the vision, strategy, and execution plan for Toptal’s services function, including all service lines.
Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
Provide hands‑on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
Translate high‑level business and operational goals into detailed operational roadmaps for all areas of responsibility.
Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
Partner cross‑functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company‑wide initiatives.
Drive a high‑performance culture across all functions and businesses, while ensuring alignment to support delivery excellence, scalability, and evolving business needs.
Qualifications and Job Requirements
Bachelor’s degree is required; Master’s degree in Engineering, Business, or a related field preferred.
10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology‑driven environments.
Proven track record of successfully leading multi‑service line operations with accountability for P&L, growth, and operational excellence.
Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
Experience at a technology or hyper‑growth company is strongly preferred.
Management consulting experience at a top‑tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
Exceptional strategic thinking and problem‑solving skills, with the ability to make data‑driven decisions in ambiguous environments.
Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
Experience driving cross‑functional collaboration and alignment across sales, marketing, delivery, and support functions.
Excellent organization skills and detail‑oriented—hyper‑organized, efficient, and capable of prioritizing execution while mentoring others.
Adaptable, comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
Ownership—dependable leadership who takes responsibility for both personal and team success.
Quality—takes pride in everything delivered as a reflection of self.
Ability to work in a fast‑paced, rapidly growing company and handle a wide variety of challenges, deadlines, and diverse contacts.
Willingness to travel to meet with clients, team members, and stakeholders.
Must be a world‑class individual contributor to thrive at Toptal; not simply a manager who delegates.
Essential Job Functions
Regularly and reliably attend scheduled virtual team meetings on camera.
Work independently with minimal supervision.
Use all required digital collaboration tools.
Prioritize and self‑manage workflows and deadlines.
US FLSA Classification: Full‑Time/Exempt
Seniority level: Executive
Employment type: Full‑time
Job function: Business Development
Industries: IT Services; IT Consulting; Professional Services
#J-18808-Ljbffr