Logo
United Bank

Trust Officer

United Bank, Charleston, West Virginia, us, 25329

Save Job

United Bank

United Bank is an Equal Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, gender identity, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Trust Officer

Date: Nov 1, 2025

Location:

Charleston, WV, US, 25301

Company:

United Bank

Job Description The Trust Officer's role is to serve as the relationship manager for a diverse network of clients as well as manage fiduciary accounts and relationships. These relationships may consist of estates, trusts, investment management, custody, IRA and escrow accounts. This position requires a broad and deep understanding of sophisticated wealth management practices and investment strategies. The Fiduciary Wealth Advisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.

Responsibilities

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate

Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions

Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.

Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.

Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities

Prepare and present sales materials to prospective clients

Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary

Maintain the internal contact management database and monitor the frequency of client and prospect contact

Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.

Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.

Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.

Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.

Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.

Prepare or oversee annual or quarterly account reviews for each account.

Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability

Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.

Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines

Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation

Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor's degree required

Minimum of five (5) years of financial sales, investment, or portfolio management experience required

Minimum of three (3) years of wealth management experience required

Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment

Certified Financial Planning certification highly desired

Demonstrated experience in effective account/relationship management required

Ability to present situations and resolutions effectively

Ability to travel as business needs arise, some travel may require overnight stay

Ability to read and interpret legal documents

Ability to design, develop, and support fiduciary responsibilities and transactions

Ability to sell financial solutions to clients and prospects

Excellent oral and written communication skills

Proficient in Microsoft Office products

Ability to provide attentive and thoughtful client service

Ability to consistently represent the Bank in a professional manner

Strong organizational skills and detail oriented

Ability to handle multiple tasks simultaneously

Excellent customer service skills

Key Competencies

Industry Knowledge and Expertise

Client relationship building

Consultative professionalism

Effective account management

Regulatory compliance focused

Sound judgement and decision making

Presentation Skills

Entrepreneurial Spirit

Essential Functions

Ability to sit for extended period of times

Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.

Ability to observe, perceive, identify, and translate data

Ability to travel via air, rail, automobile and/or bus.

#J-18808-Ljbffr