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Blackmere Talent Acquisition

IT Workplace Administrator

Blackmere Talent Acquisition, Austin, Texas, us, 78716

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Job Description

Are you someone who thrives in a fast-paced environment, enjoys solving complex technical puzzles, and finds satisfaction in making the workplace run seamlessly? One of Blackmere’s innovative clients is seeking an IT Workplace Administrator for a 6-month temp-to-hire opportunity supporting a globally distributed, cloud-native team.

This is more than just endpoint support — it’s a chance to contribute to the evolution of a secure, intelligent IT workplace. You’ll become an integral part of a small, high-impact team where your curiosity is encouraged, your voice is valued, and your work directly impacts how teams collaborate and innovate.

What You’ll Be Doing As an IT Workplace Administrator, you’ll support both Mac and Windows environments, acting as a key support partner across IT, engineering, and security teams. Your core focus will be managing and optimizing endpoint platforms like Intune and Jamf, ensuring compliance, security, and performance across a variety of devices.

Your day-to-day will include :

Configuring and managing endpoint tools (Intune, Jamf) for enrollment, policy, compliance, and software deployment

Developing, testing, and deploying applications and security policies

Handling escalated support tickets and partnering with the Engineering team for deeper technical troubleshooting

Acting as a liaison between Workplace Experience and Engineering to ensure smooth resolution of IT issues

Supporting a range of SaaS applications including Slack, Okta, and Google Workspace

Using Jira to manage and track support workflows

Writing and maintaining clear, user-friendly documentation for systems and support procedures

What You Bring

2+ years of experience with Intune (required) and / or Jamf (preferred) in a fast-paced or high-growth environment

Strong comfort with Windows environments and working familiarity with macOS, or an eagerness to learn

Experience with endpoint lifecycle management, compliance, and security standards

Scripting skills in PowerShell, Bash, or similar for automation and efficiency

Excellent communication and collaboration skills — you’ll support everyone from engineers to business users

Familiarity with SaaS ecosystems and platforms like Slack, Okta, and Google Workspace

Experience with ticketing systems, preferably Jira

A degree in IT, Computer Science, or equivalent hands‑on experience

Bonus Points For

Certifications in Intune, Jamf, or endpoint security platforms

Experience supporting globally distributed teams

A strong troubleshooting mindset and desire to learn through exposure to new tools and technologies

Why This Role Rocks This is a temp-to-hire opportunity designed to evolve into a long-term role — the ideal chance to demonstrate your value while being supported by a high-trust, collaborative culture. You’ll join a company on a mission to make the internet safer and more secure — and that mission drives everything they do.

You’ll also be mentored by experienced engineers and work under a thoughtful and engaged manager who supports team growth, autonomy, and innovation. The

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