Preferred Credit Union
Member Service Representative
Preferred Credit Union, Hastings, Michigan, United States, 49058
Member Service Representative
Preferred Credit Union is seeking a Member Services Representative for our Hastings branch. The ideal candidate will be an outgoing, kind, courteous, respectful individual with an amazing, positive attitude.
Responsibilities
Provide exceptional service in person, via phone, or email with a friendly and professional demeanor.
Accurately process deposits, withdrawals, loan payments, and other transactions.
Address and resolve member concerns or complaints promptly.
Educate members about our products and services to help them meet their financial goals.
Work closely with team members and other departments to support overall credit union operations and initiatives.
Qualifications
Prior cash handling and face‑to‑face customer service experience preferred, but not required.
Must have a passion for providing excellent customer service.
Strong communication skills verbally and written.
Strong interpersonal skills to build relationships with members and staff.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
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Responsibilities
Provide exceptional service in person, via phone, or email with a friendly and professional demeanor.
Accurately process deposits, withdrawals, loan payments, and other transactions.
Address and resolve member concerns or complaints promptly.
Educate members about our products and services to help them meet their financial goals.
Work closely with team members and other departments to support overall credit union operations and initiatives.
Qualifications
Prior cash handling and face‑to‑face customer service experience preferred, but not required.
Must have a passion for providing excellent customer service.
Strong communication skills verbally and written.
Strong interpersonal skills to build relationships with members and staff.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
#J-18808-Ljbffr