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Goodwill Industries NYNJ

Account Manager - Recruitment

Goodwill Industries NYNJ, New York, New York, us, 10261

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Job Title: Account Manager, Recruitment – Workforce1 Career Centers (Bronx: Fordham & Hunts Point)

Reports To: Business Services Manager

Location: Bronx, NY (Fordham Hub & Hunts Point Satellite)

Salary Range: Up to $58,000 annually (commensurate with experience)

Travel Required: Yes – within the five boroughs

Position Overview The

Recruitment Account Manager

is responsible for sourcing, screening, and referring a high volume of qualified candidates to open job opportunities through the Workforce1 Career Centers. This position supports both the Fordham and Hunts Point Workforce1 sites and plays a critical role in meeting recruitment and placement goals while maintaining strong relationships with employers and community partners.

The ideal candidate thrives in a fast-paced, performance-driven environment and is committed to connecting New Yorkers to quality employment opportunities.

Key Responsibilities Candidate Recruitment & Screening

Source and identify qualified candidates for open job orders across multiple industries.

Conduct detailed screenings to assess candidate readiness, experience, and suitability for available roles.

Manage a high-volume recruitment pipeline and ensure timely referrals to employer partners.

Maintain accurate and compliant candidate and referral data in required systems (e.g., Dynamics, Worksource1).

Employer & Event Support

Partner with Business Services and Career Services teams to fulfill employer job orders efficiently.

Represent Workforce1 at recruitment events, job fairs, and community partner events across NYC.

Provide logistical and screening support during onsite and offsite hiring events to ensure high-quality candidate participation.

Performance & Compliance

Achieve weekly and monthly referral and placement targets as defined by SBS performance metrics.

Ensure all screenings, referrals, and data entry are compliant with Workforce1 and SBS standards.

Collaborate with team members to continuously improve recruitment processes and outcomes.

Community & Partnership Engagement

Engage with community-based organizations and training providers to strengthen candidate pipelines.

Promote Workforce1 opportunities through targeted outreach and community engagement.

Qualifications

Bachelor’s degree in Human Resources, Business, or related field preferred (or equivalent relevant experience).

Minimum 2–3 years of experience in recruitment, staffing, or workforce development.

Proven ability to screen, match, and refer candidates efficiently in a high-volume environment.

Excellent communication, organizational, and interpersonal skills.

Strong attention to detail and data accuracy.

Proficiency in Microsoft 365 and CRM systems (Dynamics experience preferred).

Willingness and ability to travel throughout NYC to support both Bronx Workforce1 sites and employer events.

Work Environment This position operates in a dynamic, fast-paced setting serving diverse communities. Flexibility is required to support both the

Fordham (Hub)

and

Hunts Point

Workforce1 Career Centers, including occasional evenings or weekends for recruitment events.

Equal Opportunity Statement Goodwill NY/NJ and the Workforce1 Career Centers are equal opportunity employers committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, gender identity, or any other protected status.

You bring the Good in Goodwill

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good . We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you need assistance with your application, please reach out to humanresources@goodwillny.org

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