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Insight Global

Desktop Support Specialist

Insight Global, Midland, Michigan, United States, 48640

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $18.00/hr - $30.00/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

Duration:

12 month contract + extensions

Target Start Date:

ASAP

Rate:

18-30HR

Must Haves

3+ years of Desktop Support Experience using Windows and Mac computers

Hands on experience with Networking equipment, server rooms, Office 365, and ServiceNow ticketing systems

Strong customer service skills to C- Suite Executives

Plusses

ITIL Knowledge

CompTia A+ or certifications

Day to Day Our client is looking for a Desktop Support Technician to join their team. They will work closely together with the Regional IT manager, the Global Service Desk, Desktop Support Services and Remote Desktop Support Team. This technician will need to provide exceptional customer service when working on Infrastructure and Application Incidents and will need to manage the workstation compliance dashboard for their locations to a minimal number of defects. They will also manage the procurement and deployment of new, and the decommissioning of old computer hardware and software. The best fit will be someone who is looking to grow within the organization with the goal to move into a lead position in the future as well as has a passion for IT!

Seniority level Associate

Employment type Contract

Job function Information Technology

Industries Staffing and Recruiting

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