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O'Reilly Auto Parts

Customer Experience Specialist I

O'Reilly Auto Parts, Wyoming, Ohio, United States

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Why consider this job opportunity: Salary up to $29.04 per hour Competitive wages and paid time off Stock purchase plan and 401k with employer contributions starting on day one Medical, dental, and vision insurance with optional flexible spending account (FSA) Opportunities for career growth within the organization Supportive work environment that values employee development

What to Expect (Job Responsibilities):

Provide support to customers and stores for the O’Rewards program

Assist with customer internet account issues and resolve billing or shipping questions for online customers

Handle customer inquiries regarding gift cards and assist with fulfilling online orders

Deliver exceptional customer service through phone and messaging platforms

Perform additional duties as assigned by the Customer Service Supervisor

What is Required (Qualifications):

High school diploma or equivalent (GED)

Strong written and verbal communication skills

Ability to multitask and meet deadlines

Proficient in keyboarding, email, spreadsheet, and word processing skills

Minimum of 1 year of experience in a retail environment or similar customer service role

How to Stand Out (Preferred Qualifications):

Experience in the automotive aftermarket involving customer service, product liability, and quality control

Basic knowledge of automotive systems

Bilingual abilities

#AutomotiveRetail #CustomerService #CareerGrowth #CompetitivePay #TeamSupport

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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