Stripe
Solutions Architect, Payments (Terminal)
Stripe, San Francisco, California, United States, 94199
Solutions Architect, Payments (Terminal)
2 days ago Be among the first 25 applicants
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop‑up store, or enabling a mobile point‑of‑sale at their next event.
What You’ll Do You will collaborate closely with sales and pre‑sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers. As subject matter experts, you will scale the broader organization by creating reusable assets and coaching others on complex high‑value opportunities. You will also run customer workshops and take lead on key opportunities. You will serve as the domain and product expert to our users and GTM team for Stripe Terminal globally.
Responsibilities
Act as a Subject Matter Expert on Stripe’s Terminal product to accelerate opportunities globally
Demonstrate a deep understanding and point of view on trends in omnichannel payments, and advocate for how Stripe can help our users build differentiated experiences that bridge online and in‑person payments
Develop expertise with the functional and regulatory requirements for card reader hardware and the life cycle of device deployment, installation and configuration. Understand the ecosystem of integrations (e.g., Point of Sale) Stripe must support for our users to be successful
Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team
Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers
Partner closely with the Terminal product sales team and be an active part of the opportunity team for Stripe’s largest and most complex Terminal customers to lead strategy and own key customer relationships
Partner closely with the Terminal product team to get early exposure to the new products and features
Serve as a “Voice of the Customer” internally to drive product and feature request prioritization
Identify and summarize product, industry, and implementation trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Terminal product roadmap
Act as an escalation point to drive our most complex technical issues to resolution with Stripe’s engineering team
Support the customers and Stripe’s on account or deal strategy, and answer product feature and technical questions
Deeply understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Minimum Requirements
7+ years of technical consulting experience involving the customization, development, and integration of software and hardware modules that are customized to meet business requirements for in‑person payment acceptance
Working knowledge of payment terminals and other card acceptance hardware
Demonstrated knowledge of brick‑n‑mortar financial architecture setup
Strong knowledge of hardware and software modules for accepting in‑person payments
Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other
Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non‑technical audiences
Interest in solving open‑ended business problems with a combination of technology and creative thinking
A passion for learning and researching current and emerging products to develop innovative solutions
A proven ability to build strong collaborative working relationships with business partners
Ability to deal effectively with ambiguity and thrive in an unstructured, fast‑moving environment
Preferred Qualifications
Experience integrating Stripe or other RESTful APIs into web applications
Experience enabling and scaling a GTM team
Experience with online and in‑person payments
Experience as a subject matter expert in a relevant industry, vertical or product
In‑office expectations Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in‑office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits The annual US base salary range for this role is $200,000 - $300,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Software Development, Financial Services, and Technology, Information and Internet
Referrals increase your chances of interviewing at Stripe by 2x
Get notified about new Solutions Architect jobs in
San Francisco, CA .
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About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop‑up store, or enabling a mobile point‑of‑sale at their next event.
What You’ll Do You will collaborate closely with sales and pre‑sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers. As subject matter experts, you will scale the broader organization by creating reusable assets and coaching others on complex high‑value opportunities. You will also run customer workshops and take lead on key opportunities. You will serve as the domain and product expert to our users and GTM team for Stripe Terminal globally.
Responsibilities
Act as a Subject Matter Expert on Stripe’s Terminal product to accelerate opportunities globally
Demonstrate a deep understanding and point of view on trends in omnichannel payments, and advocate for how Stripe can help our users build differentiated experiences that bridge online and in‑person payments
Develop expertise with the functional and regulatory requirements for card reader hardware and the life cycle of device deployment, installation and configuration. Understand the ecosystem of integrations (e.g., Point of Sale) Stripe must support for our users to be successful
Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team
Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers
Partner closely with the Terminal product sales team and be an active part of the opportunity team for Stripe’s largest and most complex Terminal customers to lead strategy and own key customer relationships
Partner closely with the Terminal product team to get early exposure to the new products and features
Serve as a “Voice of the Customer” internally to drive product and feature request prioritization
Identify and summarize product, industry, and implementation trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Terminal product roadmap
Act as an escalation point to drive our most complex technical issues to resolution with Stripe’s engineering team
Support the customers and Stripe’s on account or deal strategy, and answer product feature and technical questions
Deeply understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Minimum Requirements
7+ years of technical consulting experience involving the customization, development, and integration of software and hardware modules that are customized to meet business requirements for in‑person payment acceptance
Working knowledge of payment terminals and other card acceptance hardware
Demonstrated knowledge of brick‑n‑mortar financial architecture setup
Strong knowledge of hardware and software modules for accepting in‑person payments
Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other
Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non‑technical audiences
Interest in solving open‑ended business problems with a combination of technology and creative thinking
A passion for learning and researching current and emerging products to develop innovative solutions
A proven ability to build strong collaborative working relationships with business partners
Ability to deal effectively with ambiguity and thrive in an unstructured, fast‑moving environment
Preferred Qualifications
Experience integrating Stripe or other RESTful APIs into web applications
Experience enabling and scaling a GTM team
Experience with online and in‑person payments
Experience as a subject matter expert in a relevant industry, vertical or product
In‑office expectations Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in‑office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits The annual US base salary range for this role is $200,000 - $300,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Software Development, Financial Services, and Technology, Information and Internet
Referrals increase your chances of interviewing at Stripe by 2x
Get notified about new Solutions Architect jobs in
San Francisco, CA .
#J-18808-Ljbffr