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Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients as they prefer
- Ensure all client needs are met during service, both in person, over the phone, or virtually
- Maintain office cleanliness and resource organization with team members
- Other duties as assigned
Benefits
At H&R Block, we invest in our people’s total well‑being. Our benefit offerings help associates plan for unique health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to help build healthy habits
- Neurodiversity and caregiver support available
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligible)
Community
We remain committed to building a connected culture where trust, care, and inclusion are the foundation. You will work in an environment recognized worldwide on best‑company lists and surrounded by colleagues who support each other’s growth.
Equal Opportunity Employment
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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