Receptionist
H&R Block — Seasonal Client Service Professional / Receptionist
Our company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.
A typical day
Helping others is what we do best here, so you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, and build client relationships that grow stronger each year. As a seasonal Client Service Professional / Receptionist, you’ll focus on how to wow clients now and in the future.
It would be even better if you also had...
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
What you’ll bring to the team
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help ensure all client needs have been met during service, both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Your expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer‑service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with the ability to use Microsoft Office
Why you’ll like working for us
At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
The community you will join
At H&R Block we remain committed to building a Connected Culture—one in which trust, care, and connections are how we work together and create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
We will be recognized worldwide on Best Companies lists, and you will be surrounded by colleagues who are committed to helping each other grow and support each other.
Equal Employment Opportunity Statement
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.