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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone feels they belong.
We strive to continuously improve our business through our long‑term strategy, Block Next, focusing on innovation, client experience, and sustainable growth. At H&R Block, we are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.
A Typical Day
Helping others is what we do best. As a seasonal Client Service Professional/Receptionist, you will inspire people to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year, focus on wow‑ing clients now and in the future.
Key Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service, in person, over the phone, or virtually
- Maintain office cleanliness and organize resources with team members
- Perform other duties as assigned
Required Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer‑service role
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficient with Microsoft Office
Why Work for Us
We invest in our people for their total well‑being. Our benefit offerings help associates plan for health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan
Community You Will Join
At H&R Block we build a connected culture where trust, care, and connection guide how we work together. You will be immersed in an exceptional environment recognized worldwide on best‑companies lists, and supported by colleagues who grow together.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Job Details
Seniority level: Not applicable
Employment type: Full‑time
Job function: Administrative
Industry: Retail
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