Receptionist at H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
A typical day involves helping others, building client relationships, and ensuring client needs are met during service in person, over the phone, or virtually. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.
Preferred Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs have been met during service, in person, over the phone or virtually
- Maintain office cleanliness and organize resources with team members
- Other duties as assigned
Additional Experience
- Experience working in a fast‑paced environment
- Previous customer service experience
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency, able to use Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements)
Pay Range: $11.00 - $27.00 per hour. Local minimum wage laws apply. Successful candidates may qualify for incentive plans and participate in H&R Block benefits.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.