H&R Block is hiring: Receptionist in Moses Lake

Receptionist - H&R Block

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Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

A Typical Day

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help to ensure all client needs have been met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Experience

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

Benefits

At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan

Community

We remain committed to building a connected culture — one in which trust, care, and connections are how we work together. You will be immersed in an exceptional work environment that is recognized worldwide on best‑company lists and surrounded by colleagues who help each other grow and support one another.

Equal Opportunity Employer

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

Local minimum wage laws apply. Pay range: $11.00 – $27.00/hr. Successful candidates may participate in incentive compensation or short‑term incentive plans and enroll in medical and prescription drug coverage, retirement savings plan, employee assistance program, virtual fitness center programs, associate discount program, business travel accident insurance, and associate tax prep benefit.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Administrative

Industries

Retail

Location

Moses Lake, WA

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