Receptionist Job at H&R Block in East Windsor Township

Receptionist – East Windsor, NJ

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About the Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth.

At H&R Block, "We’re curious, creative, and always on the move." If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open.

Role Overview

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Key Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Preferred Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

Required Skills & Experience

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with the ability to use Microsoft Office.

Benefits & Compensation

The pay range for this position is $11.00 - $27.00/Hr. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in incentive compensation or short‑term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Benefits include:

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, employee stock purchase plan (subject to eligibility).

Company Culture

We remain committed to building a connected culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment, recognized worldwide on best‑companies lists, and surrounded by colleagues who are committed to growth and mutual support.

Equal Opportunity Employer

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Job Details

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Administrative

Industry: Retail