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BeLeaf Medical

General Manager

BeLeaf Medical, Des Moines, Iowa, United States

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Who We Are BeLeaf Medical is one of Missouri’s leading, vertically integrated cannabis companies, consisting of Swade Dispensaries and Sinse Cannabis. With our years of experience, we can grow, package, and deliver the best cannabis flower and manufactured/infused products to market in Missouri, meeting the high standards of discerning customers who appreciate cannabis in all its forms.

Description The General Manager oversees daily operations of the dispensary, handling the needs of all employees and customers. They are responsible for hiring and training a professional team that is passionate about customer service and cannabis products. The General Manager is also responsible for P&L of the overall dispensary. This position reports to the Director of Retail Operations.

Duties and Responsibilities

Hire qualified personnel to manage the various functions required to run a successful dispensary

Train staff on knowledge and compliance regarding the medical cannabis program and HIPPA compliance

Make recommendations on hiring, discipline, termination, or advancement of employees to Human Resources as warranted

Stay abreast of all rules and regulations mandated by the Missouri Department of Cannabis Regulation

Train employees for redundancy in each position

Manage workflow with staff to handle peak work times

Be competent in all job positions to fill in where necessary

Responsibility for the financials of the dispensary, including creating and maintaining budgets and tracking financial performance

Assist in training new hires within the dispensary environment and workflows

Develop knowledge of diversion tactics, inventory control, and compliance

Provide excellent service for all customers and ensure knowledgeable product recommendations tailored to individuals needs

Understand HIPPA compliance and keep all customer information confidential

Process individual transactions with accuracy

Communicate with sensitivity and respect for customers, staff, and visitors

Perform opening and closing procedures as directed

Ensure departmental and dispensary compliance to state and local laws, including inventory, packaging, and labeling standards

Have complete knowledge of the seed-to-sale software and adhere to individual purchase limit

Maintain overall appearance, organization and cleanliness of the dispensary and your assigned work area

Maintain compliant and accurate inventory counts

Be an ambassador for the company while at work and contribute to a positive, collaborative team culture

Perform regular staff performance evaluations, providing feedback and creating growth opportunities for the team

Analyze operational workflows to ensure maximum efficiency and identify areas for improvement

Ensure that all dispensary security procedures are strictly followed, including surveillance, alarm systems, and cash handling

Support marketing initiatives such as promotions, events, and customer loyalty programs to drive business growth

Participate in or oversee regular compliance audits to ensure adherence to state and federal regulations

Maintain relationships with the local community and represent the dispensary in industry events and activities

Perform other duties as assigned

Qualifications and Education

High School Diploma or educational equivalent

Prior experience working at a dispensary or cannabis company a plus

Prior experience working in a high-volume retail establishment

Minimum of 21 years of age

Ability to obtain MO Agent ID

Essential Job Functions

The ability to sit or stand for long periods of time (4+ hours)

The ability to bend, squat, and reach overhead.

The ability to lift up to 25 pounds at one time

Compensation and Benefits

$60,000+, commensurate with experience.

Health, dental, vision, short-term disability, and life insurance, with individual employee premiums covered by the company at 100%

401k with matching

15 days of paid time off

9 paid holidays and an additional 3 floating holidays

Paid parental leave

Generous employee discount

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