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Nifty Gateway Studio

Associate, Compliance (Credit Card)

Nifty Gateway Studio, San Francisco, California, United States, 94199

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Associate, Compliance (Credit Card) – Gemini Location:

San Francisco, CA or New York, NY (hybrid; in‑person twice a week required)

About Gemini:

Gemini is a global crypto and Web3 platform founded by the Winklevoss twins in 2014. We offer secure crypto products and services to individuals and institutions in over 70 countries, with a mission to unlock the next era of financial freedom by bridging traditional finance with the emerging cryptoeconomy.

Department:

Compliance – a team of technology, legal, and operational professionals that develop innovative solutions for regulatory challenges.

Role Overview:

The Associate will support the compliance program for the Gemini Credit Card, a consumer credit card that offers up to 4% back in a customer‑choice cryptocurrency. As a subject‑matter expert in consumer finance regulations, you will assist senior team members, engage stakeholders, and respond to inquiries from our bank partner, regulators, and external parties. This position reports directly to the Compliance Manager for the Gemini Credit Card.

Responsibilities:

Manage the Issue Management program – mitigation, remediation, root‑cause analysis, and reporting in alignment with partner‑bank expectations and regulatory requirements (e.g., UDAAP, ECOA, FCRA, TILA).

Develop and monitor KRIs and KPIs to gauge program health.

Support risk assessment: identify, map, document, and rate controls and risks.

Analyze data and provide actionable compliance recommendations and metric reporting.

Handle complaint management: track, analyze, and resolve customer complaints in compliance with regulatory expectations.

Respond to audit, partner‑bank, and regulatory requests.

Identify compliance gaps and collaborate cross‑functionally to implement corrective actions.

Review escalations from key compliance processes based on predefined risk thresholds.

Support day‑to‑day compliance operations for the credit card product line.

Maintain policies and procedures to ensure compliance with relevant regulations.

Work with legal, risk, and operations teams for an integrated compliance approach.

Lead reporting to oversight and governance committees; prepare reporting materials.

Assist senior compliance team members as needed.

Qualifications:

Bachelor’s degree (preferred CRCM or similar certifications).

2‑4 years of compliance experience in credit, banking, fintech, or related regulatory compliance, focusing on credit‑card regulations.

Solid understanding of credit and banking laws and regulations (UDAAP, ECOA, MLA/SCRA, FCRA, GLBA, etc.).

Ability to identify potential compliance issues and effectively remediate them.

Track record of supporting key compliance initiatives.

Compensation & Benefits:

Competitive starting salary

A discretionary annual bonus

Long‑term incentive in the form of an equity grant

Comprehensive health plans

401(k) with company matching

Paid parental leave

Flexible time off

Salary Range:

$82,500 – $110,000 (depending on location – New York, California, or Washington). This range excludes discretionary bonus and equity.

EEO Statement:

In the United States, Gemini offers a hybrid work approach at our hub offices. Employees who do not live near one of our hubs are part of our remote workforce. Gemini is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require accommodation, please let a member of the People Team know.

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