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Media Mogul

Media Operations Manager

Media Mogul, Chicago, Illinois, United States, 60290

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Location: Hybrid - Chicago preferred or New York

About the Role:

Media Mogul is seeking a

Media Operations Manager

to join our growing team. This role is hybrid, with Chicago as the preferred location.

As a Media Operations Manager, you will work directly on the strategy, day-to-day execution, and ongoing management of client media campaigns across a variety of industries. This is a hands‑on role where you’ll be responsible for building, trafficking, monitoring, and optimizing campaigns to ensure performance goals are met.

You’ll also provide clients with ongoing support and insights, helping them understand results and best practices across media channels. In addition, you’ll collaborate closely with cross-functional teams, including Data Analytics & Product, Business Development, Media Operations, and Finance to ensure smooth campaign delivery and high-quality client service.

Key Responsibilities:

Build, traffic, and manage campaigns across social and programmatic (Google platforms is a plus)

Identify and recommend relevant media opportunities for current clients within budget, as well as potential upsell opportunities

Manage day-to-day communication with clients and vendors, including real-time reporting, campaign recommendations, execution, and reconciliation of media plans

Oversee real-time campaign management, optimization, and cross-channel reporting (digital and traditional)

Provide ongoing performance reporting, insights, and measurement across marketing channels

Maintain key performance metrics while ensuring accuracy in reporting and recommendations

Maximize campaign budgets through efficient vendor negotiations and strong stewardship

Train and onboard new account coordinators on media platforms

Mentor junior team members in applying best practices and identifying process improvements

Support the implementation and adoption of media management tools and software

Collaborate with internal teams (Data Science, Business Development, Media Operations) to ensure seamless campaign delivery

Gain and apply fluency in traditional media planning and buying to support fully integrated media strategies

Perform other duties as assigned by management

Who You Are:

Experience, Education & Certification:

2–3 years in digital/traditional media or agency account management

Bachelor’s degree Marketing or related field required

Certifications such as TTD, Meta Blueprint and Google Ads is a plus

Leadership & Strategic Thinking:

A self-starting leader who drives innovation, formulates plans, achieves vision, and inspires the team

Comfortable taking calculated risks, can pivot quickly, and isn’t afraid to challenge the status quo to deliver results

Leads by example, articulates strategic vision, and can assist the team in campaign setup, execution, and optimization

Analytical skills:

Comfortable with performance metrics, reporting, and optimization

Highly analytical with strong reporting and operational skills, specifically related to media planning and buying

Excellent problem-solver with a solid understanding of statistics, analytics, and campaign performance

Soft Skills & Personal Qualities:

Exceptional interpersonal and communication skills, able to interact effectively with clients, internal management, and team members at all levels

Strong project management skills with the ability to establish and adhere to roles, responsibilities, and actionable timelines for all deliverables

Self-motivated, proactive, and maintains a positive "can-do" attitude with the ability to thrive in a fast-paced, dynamic startup environment

Comfortable with ambiguity and changing priorities; able to pivot quickly and adapt to evolving business needs

Passionate about the media and advertising industry and eager to stay on top of trends and innovations

Technical skills :

Social media ad platforms, programmatic DSPs, or other media management systems & tools

Proficient in Microsoft Office and experienced with major industry tools and channels, including programmatic platforms, Google Analytics, Facebook/Instagram, YouTube, Video, Connected TV, Native, 3rd party ad servers, and more

In-depth knowledge of campaign tracking, pixel implementation, and creative trafficking

Experience with project management tools such as Asana a plus

Why This Role Matters:

By embodying our pillars of

ACCONTABILITY, INNOVATION, TEAMWORK, PROACTIVITY , and

CUSTOMER OBSESSION

you will directly contribute to agency growth through:

Creating integrated, data-driven campaign strategies

that maximize client ROI across traditional and digital channels while building lasting client relationships

Developing innovative cross-platform approaches

that adapt to evolving media landscapes and emerging opportunities in social, programmatic, and connected TV

Proactively identifying growth opportunities

for current clients through strategic upselling and budget optimization, directly contributing to agency revenue expansion

Strengthening our client service excellence

by mentoring junior talent and implementing process improvements that scale our account management capabilities

You will have the opportunity to help shape this role while sharing knowledge across teams and contributing to our company's forward-thinking culture.

We have already seen tremendous growth, but we are still early on in our journey. If you are ambitious, have an analytical mindset, and are passionate about making a significant impact in redefining the future of marketing while driving Media Mogul's continued success, we are excited to hear from you.

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