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University of California - Santa Cruz

VA and Athletics Compliance Coordinator

University of California - Santa Cruz, Santa Cruz, California, us, 95061

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Job ID: 82292 Location: Santa Cruz Full/Part Time: Full Time

HOW TO APPLY Please note: Position is in-person with a possibility of a hybrid remote schedule. Applicants should submit a cover letter and a resume.

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

UPCOMING REVIEW DATE (IRD) UC Santa Cruz are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team.

The IRD for this job is: 11-26-2025

ABOUT UC SANTA CRUZ UC Santa Cruz is a public university… renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW The Office of the Registrar… provides timely, accurate, and responsive services to students, faculty, staff, and the public.

JOB SUMMARY The Veterans Administration (VA) and Athletics Compliance Coordinator is responsible for supporting UCSC Athletics with NCAA certifications, certifying all non-NCAA club sports student athletes, and is the lead VA Certifying and Compliance Coordinator.

APPOINTMENT INFORMATION

Budgeted Salary: $28.74 – $34.10/Hourly.

Benefits Level Eligibility: Full benefits

Schedule Information:

Full-time, Fixed

Percentage of Time: 100%, 40 Hours per Week

Days of the Week: Mon-Fri

Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus / Hybrid possibility

Union Representation: Student Services and Advising Professionals (SSAP) - SV Union

Job Code Classification: REGISTRAR SPEC 2 (006157), Grade 19

Travel: Never or Rarely

JOB DUTIES 35% - Implementation of Registrar Core Functions

Implements registrar core functions for veterans certification and athletic certification, and assists with residency and registration.

For athletics functions, coordinates the analysis, planning, and implementation of new procedures.

Develops and implements forms to collect the necessary student information for certification and audit requirements.

Maintains a log of Cal Vet college fee waivers; ensures the timely posting of the quarterly fee waiver credits.

Organizes workflow to meet deadlines for billing statements, accounting disbursements, and statistical reporting.

Counsels and consults with veteran students and parents to administer the appropriate benefit(s) for the student's classification.

Counsels and consults with prospective and admitted students and parents, advising them regarding residency.

Assists the Residence Deputy with a large volume of in-person, phone, and written inquiries.

Supervises work-study students.

25% - Records and Documentation

Analyzes a variety of student record factors and applies working knowledge of federal, state, University, and outside agency laws to determine student record outcomes.

Evaluates, certifies, monitors, and documents student athletes' academic eligibility for sports participation under both club sports and administrative bylaws.

Evaluates, certifies, monitors, and documents VA Chapter Benefits eligibility and certifies benefits with the Department of Veterans Affairs.

Within the guidelines established by the UC Legal – Office of General Counsel, evaluates data on the Statement of Legal Residence and renders residency determinations.

Analyzes various documents, including financial, immigration, marriage, veterans, school housing, and employment.

20% - Regulations, Procedures, and Compliance

Interprets regulations, recommends, or implements procedures to ensure compliance.

Keeps abreast of changes to veterans' benefit policies and procedures.

Assists in the preparation of compliance documents for submission to the California State Approving Agency and the Department of Defense Memorandum of Understanding.

Serves as a VA Certifying Official and specialized resource for all the Veterans Benefits programs.

10% - Department Collaboration

Advises departments on existing student record procedures, resources, and options available.

Coordinates with Student Business Services and the Financial Aid Office.

Reviews petitions for withdrawal/leave of absence for appropriate endorsements.

10% - Maintenance of Student Record Systems

Participates in the decision-making and testing process regarding the development and maintenance of student record systems.

Updates published information about benefit programs and veterans' benefit services on campus and online resources.

Works on special projects or assignments, as required.

Utilizes InfoView reports to proactively audit and correct student records in preparation for athletic certification.

Meets with Athletics and Recreation Department staff to review appropriate campus and club policies and procedures for club sports certification.

REQUIRED QUALIFICATIONS

Bachelor's degree in related area and / or equivalent experience and / or training.

Demonstrated experience using complex databases.

Working knowledge of common University-specific computer application programs and productivity software such as email, internet, and the Google and Microsoft suites of applications.

Knowledge of policies, regulations, and practices with student records services in the areas of Department of Veterans Affairs, Athletics certification, registration, and residency policies, regulations, and practices.

Knowledge of University policies, processes, and procedures, and of Federal and California laws pertaining to the privacy rights of students and access to student information.

Strong problem identification, critical thinking, and problem-solving skills; judgment and decision-making ability.

Organizational skills and ability to prioritize work and meet deadlines.

Strong written communication skills.

Strong verbal communication skills and active listening skills.

Customer service orientation and interpersonal skills.

Demonstrated ability to work with people from diverse cultures and ability to utilize excellent constituent service skills with all interactions.

Demonstrated ability to assess processes and implement improvements.

Ability to establish and maintain cooperative relationships with campus constituents, other university campuses, and external agencies.

Ability to apply thorough knowledge of policies to a variety of individual situations.

PREFERRED QUALIFICATIONS

Knowledge of particular Registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits and residency).

Ability and cultural competency working with a full variety of student populations, including veteran; international; LGBTQ+; African American; and/or disabled student populations.

SPECIAL CONDITIONS OF EMPLOYMENT

Selected candidate will be required to pass a pre-employment criminal history background check.

Selected candidate must pass the employment misconduct disclosure process.

Ability to work long periods of time at a computer with or without accommodation.

The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs.

Ability to work a variable schedule.

Ability to maintain appearance and conduct suitable for working in a professional setting.

Selected candidate will be required to complete training within established time frames as directed including UC compliance training.

The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.

Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter.

Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties.

MISCONDUCT DISCLOSURE REQUIREMENT As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://compliance.ucsc.edu/campus-safety-compliance/annual-reports/.

EEO/AA The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

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