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Motorola Solutions

System Technologist/Field Engineer

Motorola Solutions, Baltimore, Maryland, United States

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System Technologist / Field Engineer Join to apply for the System Technologist/Field Engineer role at Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command centre technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview The Field Engineer is responsible for the implementation of complex communication system infrastructure and technical support of specialised sub‑systems and product applications. This includes troubleshooting software‑driven electronics, IP networks, server and network hardware, and performance verification and optimisation of RF and broadband architecture including legacy analog, advanced digital P25, and data infrastructure.

Job Description NOTE: REMOTE + TRAVEL

Responsibilities include:

Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimise, test, cutover, and document advanced communication systems that meet or exceed customer expectations

Provide weekly reports of activities and accomplishments

Utilise system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment. Provide as‑built information for the final system documentation package

Utilise network design tools, formalised process documents, and customer input to perform onsite and remote configuration of network, server, RF, and databases. Provide as‑configured documentation and baseline reports

Utilise system logs and tools to perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure. Verify system logs and event monitoring applications are clear of any faults

Utilise product and system test plans to perform acceptance testing. Correct any deficiencies found during testing and provide accepted test results for the final system documentation package

Utilise product specifications, FCC licence data, and design parameters to perform performance verification/optimisation of advanced digital and legacy analogue RF infrastructure. Provide baseline measurement data and accepted test results for the final system documentation package

Utilise project design drawings and customer current system information to design/develop solutions to difficult technical issues encountered as part of system implementation, upgrades, or support issues

Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

Preferred Knowledge / Skills

Unique combinations of multi‑site RF communications systems and computer/networking skills are required

Strong knowledge of LAN/WAN IP networks, and must be proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls

Experience with installation, administration, and troubleshooting of: Server Virtualisation, specifically with VMWare ESXi v.6+ and/or Microsoft Hyper‑V 2012+

Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2 and 2019

Workstation Operating Systems, specifically Windows 7 & 10

Switches, routers, firewalls, specifically HP and Juniper

Knowledge of secure products/protocols (KMF, KVL, AES)

Knowledge of RF systems, such as transmitters, receivers, filters, and antenna networks

Experience working on Project 25 products (trunked and conventional)

Demonstrate systems experience and have related experience with the following equipment: Motorola base stations (Quantar, G‑Series)

Motorola consoles (MCC7500, AXS)

Astro 25 Master Site equipment

Astro 25 Multisite and ASR equipment

Channel Banks and T1 Circuits

Knowledge of standard telephony and dedicated data circuits, as well as knowledge of packet‑switching techniques

Experience with logging recording systems

Skilled in the use of various communications test equipment including: Communication system analyzers (S412E LMR Master, Viavi 3920B)

RF Power Sensor

Ethernet test sets (Anritsu 9090A, VeeX MTX150, T‑BERD 5800)

T1 test sets

TIMS (Transmission Impairment Measurement Set)

Experience with Motorola subscribers (APX, APX Next), and CPS programming software

Highly computer‑literate with proficiency in MS Word, Excel, PowerPoint, Access, and Google G‑Suite applications

Strong self‑management skills and "people" skills to work closely with Motorola’s customers and partner community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams

Self‑motivated and self‑managed to perform the required duties at a distance from direct supervision

Able to operate under stressful situations to resolve customer problems quickly

Additional Skills

Must have excellent communication skills and always present a professional image

Must have a valid driver’s licence and no traffic violations

Must be able to obtain background clearance as required by government customers

Willing to travel extensively as needed (>75%)

Ideally, the individual should have or be pursuing at least one industry network certification. Examples include: CompTIA Network+

CompTIA Security+

Juniper JNCIA

Cisco CCNA

Nokia NRS1

Target Base Salary Range: $59,500 – $110,600 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate

Basic Requirements

4+ years of engineering or technical experience

Legal authorisation to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements Over 50%

Relocation Provided None

Position Type Experienced

Referral Payment Plan Yes

Our U.S. Benefits include

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more

EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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