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Crypto.com

IRA Account Specialist

Crypto.com, Chicago, Illinois, United States, 60290

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1 day ago Be among the first 25 applicants

This range is provided by Crypto.com. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $90,000.00/yr

Foris Capital US LLC, a Crypto.com company, is seeking an experienced FINRA Series 7 Registered Representative with a focus on IRAs and retirement accounts to join our broker/dealer team. This position is responsible for handling all IRA-related inquiries and transactions, supporting clients with every aspect of their retirement accounts, and ensuring compliance with applicable regulations.

As a key member of our client service team, you will be the front line of the firm’s interaction with customers, assisting them with IRA rollovers, transfers, contributions, distributions, required minimum distributions (RMDs), beneficiary updates, and complex issues such as return of excess contributions and recharacterizations. You’ll also contribute to improving processes and delivering an exceptional client experience across phone, email, and chat channels. This position is based out of Chicago, Illinois.

Responsibilities

Provide expertise on IRAs and retirement accounts, including Traditional, Roth, and future Inherited IRAs

Provide white-glove customer service through phone, email, and chat while ensuring all communications meet compliance and regulatory standards

Process and assist with IRA transfers, rollovers, contributions, distributions, and recharacterizations accurately and efficiently

Educate clients on retirement account rules, including contribution limits, RMD requirements, and tax implications

Identify opportunities to improve the IRA service experience and help implement process enhancements to streamline operations

Collaborate with internal teams to resolve complex IRA or retirement-related issues

Maintain up-to-date knowledge of IRS and FINRA rules related to retirement accounts

Contribute to the development of educational content and tools to help clients make informed retirement decisions

Requirements & Skills

Active FINRA Series 7 and 63 Licenses required

Minimum 1+ year of experience in the retirement or brokerage industry, with a strong focus on IRAs and retirement accounts

Strong working knowledge of IRA contribution, distribution, and rollover rules

Clean regulatory record with no Disclosure Events

Excellent customer service, communication, and interpersonal skills

Demonstrated ability to build trust and rapport with clients while providing clear, compliant guidance

Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

Proactive problem-solver who is eager to expand expertise in retirement products and services

Enthusiastic about helping clients achieve their retirement and financial goals while fostering a positive customer service culture

Flexibility to work and support clients in overnight trading 24/5 environment

Crypto Enthusiastic

Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Benefits Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

401(k) plan with employer match

Eligible for company-sponsored group health, dental, vision, and life/disability insurance

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

Seniority level Not Applicable

Employment type Full-time

Job function Other

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