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Donaldson

Manager Key Accounts

Donaldson, Baltimore, Maryland, United States

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Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Key Performance Areas

Management of the National Contracts team (DFSPL - EAFM)

Sales – Securing of National supply contracts

Contract development and management

Ensuring contract compliance

Technical support

Customer service

Developing of key staff and distributor staff responsible for servicing contracts for DFSPL as well as on DFSPL’s behalf.

Duties And Responsibilities

Effective management and development of the National Contact team within Engine Aftermarket

Develop strategies to increase Donaldson market share in specific assigned customers and to identify key accounts and expand business to these customers for both regional and global strategic accounts.

To prepare and submit tender documents / quotations for customer or project proposals

Liaison with legal counsel on terms and conditions may be necessary and when required

To provide overall technical support to the complete range of products to contract customers and distribution channels responsible for servicing these contracts

Monitor and control contracts and pricing in conjunction with product data management

Monitor and control contractual obligations in line with supply contracts and agreements

Monitor and manage margins for Strategic Accounts in alignment with EAFM objectives

Ensure that selected distribution channels are in compliance with contractual obligations

Present and negotiate supply proposals to assigned, legible customers

Measuring & reporting of staff performance

Identification & justification for required resources within the National Contracts set‑up to support growth.

Development of systems and procedures in order to streamline activities that are required for effective execution of the supply contracts (Existing & new).

Ensuring compliance of customer site requirements i.e. contractors files and safety requirements

Supporting global strategic account initiatives including monthly reporting and conference calls

Preparation of monthly reports and data to present to customers or senior management within DFSPL for existing and new contracts

Liaising with Supply Chain to ensure that adequate inventory levels are maintained to meet contractual requirements.

Ensure that invoicing for offsite contracts are complete and accurate

Ensure that price increases are implemented time‑ously for contracts that are serviced by distribution channels to prevent margin erosion

Full adoption of selling tools and processes e.g. CRM, IMPAX, Catalyst and E Commerce etc

External and Internal Customers

All DFSPL personnel

Donaldson assigned customers

Selected distribution channels

Global Strategic Accounts Team (As member as well as Global Leader on identified accounts).

Job Requirements

3 - 5 years Management Experience

Technical Diploma (Mechanical Engineering / Business Management)

Proven technical sales track record

Good filtration knowledge will be advantageous

Experience in the mining industry would also be beneficial

Relevant experience of more than 5 years

Computer literacy with at least intermediate or advanced capabilities in MS Excel

Excellent communication (both verbal and written) and presentation skills

Customer focused

Extensive travel as and when required

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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