ABB
Technical Support Engineer - Drives
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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to: Technical Support Manager.
The Technical Support Engineer will be responsible for providing technical assistance and support for marine products and systems. This role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance to customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology, with a focus on LV and MV drives such as ACS6000, 6080, ACS800, 880, Cycloconverters experience will be an advantage.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
This role contributes to the Process Automation, Marine and Ports Division in San Diego, CA. The work model for the role is Remote.
Your role and responsibilities
Technical Support for MV/LV Drives in ABB Marine delivered systems on vessels operating worldwide
Advanced troubleshooting through ABB’s Remote Diagnostic System (RDS)
Support customers by telephone, e‑mail, remote connection and on site
Technical advisory function internally in ABB Marine
Contribute towards development and R&D teams further developing and enhancing advanced services and solutions
Possibilities for field service site work, both for own supported cases, planned maintenance and on‑call service work worldwide
Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
Bachelor’s degree in electrical engineering, or higher, and education in Marine industry is beneficial.
Experience in marine variable frequency drives, both low and medium voltage.
Alternately a special combination of education and experience and/or demonstrated accomplishments.
Willingness to travel for on‑site support and service activities.
Preferred experience with ABB marine equipment.
Ship electrician experience or have experience from shipyards, understanding and interest in marine installations.
Familiarity with marine/offshore work environment and procedures.
Proficiency in diagnostic tools and software used for troubleshooting drive systems.
What's In It For You We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
Equal Employment Opportunity Statement ABB is an Equal Employment Opportunity and Affithetative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affithetative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 a.m. – 5:00 p.m. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Salary While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $86,200 and $160,000 annually.
ABB Benefit Summary For Eligible US Employees (excludes ABB E‑mobility, Athens union, Puerto Rico) Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy‑up” to 66 2/3 % of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
More About Us The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability, and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers’ business throughout the entire lifecycle of vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Seniority level Not Applicable
Employment type Full‑time
Job function Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
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This Position reports to: Technical Support Manager.
The Technical Support Engineer will be responsible for providing technical assistance and support for marine products and systems. This role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance to customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology, with a focus on LV and MV drives such as ACS6000, 6080, ACS800, 880, Cycloconverters experience will be an advantage.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
This role contributes to the Process Automation, Marine and Ports Division in San Diego, CA. The work model for the role is Remote.
Your role and responsibilities
Technical Support for MV/LV Drives in ABB Marine delivered systems on vessels operating worldwide
Advanced troubleshooting through ABB’s Remote Diagnostic System (RDS)
Support customers by telephone, e‑mail, remote connection and on site
Technical advisory function internally in ABB Marine
Contribute towards development and R&D teams further developing and enhancing advanced services and solutions
Possibilities for field service site work, both for own supported cases, planned maintenance and on‑call service work worldwide
Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
Bachelor’s degree in electrical engineering, or higher, and education in Marine industry is beneficial.
Experience in marine variable frequency drives, both low and medium voltage.
Alternately a special combination of education and experience and/or demonstrated accomplishments.
Willingness to travel for on‑site support and service activities.
Preferred experience with ABB marine equipment.
Ship electrician experience or have experience from shipyards, understanding and interest in marine installations.
Familiarity with marine/offshore work environment and procedures.
Proficiency in diagnostic tools and software used for troubleshooting drive systems.
What's In It For You We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
Equal Employment Opportunity Statement ABB is an Equal Employment Opportunity and Affithetative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affithetative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 a.m. – 5:00 p.m. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Salary While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $86,200 and $160,000 annually.
ABB Benefit Summary For Eligible US Employees (excludes ABB E‑mobility, Athens union, Puerto Rico) Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy‑up” to 66 2/3 % of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
More About Us The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability, and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers’ business throughout the entire lifecycle of vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Seniority level Not Applicable
Employment type Full‑time
Job function Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
#J-18808-Ljbffr