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Tia

Senior People Partner

Tia, Los Angeles, California, United States, 90079

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Role Title Senior People Partner

Manager Senior Director, Talent Management

Location Los Angeles, CA based with local travel between sites within the LA market, 20% travel to PHX, SF, NY (Hybrid)

Role Summary As a Senior People Partner, you will play a strategic role in shaping and implementing people programs that positively impact the employee experience and drive business outcomes. Partnering closely with leaders at all levels, you will provide guidance on organizational design, talent strategy, performance management, and employee engagement. You will act as a thought leader and trusted advisor, ensuring people programs align with business needs while fostering a culture of inclusivity, growth, and operational excellence. In this role, you will have a direct impact on how Tia succeeds in the next phase of growth.

You will provide inputs to the design of People practices, policies and processes and then work with Market and Clinical leadership to operationalize them within the organization. You will act as coach and consultant to provide options and a range of solutions to day‑to‑day people challenges and emerging issues. You will investigate employee relations situations and resolve conflicts through dispute resolution processes. You will partner with business leaders and People team colleagues to create change and communication strategies, including drafting communications. Most importantly, you bring empathy and warmth to every interaction ensuring that prospective and existing employees feel welcomed, appreciated and supported during their time at Tia.

Key Responsibilities

Strategic Business Partnership – Serve as a strategic advisor to clinical leaders, helping them align people strategy with business objectives

Lead best practices for Talent & Performance management

Assist in deploying Talent management frameworks and processes for people managers to manage against

Provide ongoing coaching and training to people managers to help them lead effectively and develop high‑performing teams

Coach managers on delivering feedback and conducting development conversations

Lead talent planning and performance cycles for client group and manage key stakeholders to these timelines

Cultivate the Tia working environment and culture to be inclusive, supportive and aligned with Tia’s values

Act as a coach and consultant to provide options and a range of solutions to day‑to‑day people challenges and emerging issues

Lead employee relations investigations, helping leaders to resolve workplace conflicts

Lead and support change initiatives ensuring alignment with business priorities

Champion engagement initiatives to improve morale and retention. Use data to identify trends, provide insights and propose solutions to impact retention goals

Works alongside the Sr. Director, Talent Management & People Operations to research, refine, and stand up HR‑related policies, processes, and procedures

Lead on the ground compliance efforts to ensure that Tia remains in compliance with government policies and programs for a distributed team

Work with the Sr. Director, Talent Management to define critical HR policies, determine cross‑functional input required to operationalize these policies, lead creation of associated processes and identify downstream impacts

Thoughtfully assist in planning the implementation of these policies in relation to the company scaling in size

Ensure all employees and managers are properly trained on policies and that documentation is accessible and updated when required

Support leaders in structuring teams for scalability, efficiency, role design, and succession planning

Abilities

Ability to support a scaling organization (experience taking a company through multiple stages of growth preferred)

Ability to build positive, trusting relationships with staff at all levels

Extremely strong prioritization skills

Excellent time management skills

Problem perception and escalation

Highly organized

Process & systems‑oriented thinking

Ability to keep the design in mind when operating

Detail oriented

Ability to hold people accountable

Skills

You use data insights with business partners to make recommendations and inform decisions

Project management and stakeholder engagement

Track record of cross‑functional relationship building

Proven track record in management and navigation of complex employee issues

Background in creation and execution of HR strategies, talent planning, employee relations

Experience leading or strong participation in a major change or transformation project

Strong project management skills with multi‑tasking abilities

Excellent written and verbal communication skills

Experience Bachelor’s (or equivalent) with 5‑7 years of experience as an HR business partner (Healthcare &/or experience with a distributed and hourly workforce required)

Tia is committed to pay equity and pay transparency. Starting pay for qualified applicants will depend on a combination of job‑related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $130,000–$145,000.

Benefits

Unlimited vacation

Free Tia membership

Competitive stock option package

$300 one‑time WFH stipend

$50/month phone and internet reimbursement

Medical, dental, and vision benefits

401k program (no matching at this time)

Top‑of‑the‑line 13" MacBook Pro

Travel stipend for team off‑sites

About Us Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in‑person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence‑based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early‑stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole‑woman, whole‑life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in‑person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives — from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18‑80 with blended in‑person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, and by a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of excellence — in people, process and product. This is our northstar value. Excellence means constantly elevating yourself, striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. It is not about achieving perfection, but about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records and organizational records.

We practice excellence by demonstrating behaviors such as a drive to constantly improve through experimentation, reflection and an insatiable growth mindset; being present and grateful for the journey; asking why repeatedly; grit and perseverance; and a commitment to uncovering talents to unlock “rock star” potential across every individual.

Further, excellence reflects the bigness and boldness of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

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