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RELX

Business Consulting Specialist II

RELX, Alpharetta, Georgia, United States, 30239

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Business Consulting Specialist II

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RELX About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti‑Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more at

https://risk.lexisnexis.com . About The Team

The Customer Communications Center of Excellence is a strategic unit that drives customer engagement across cross‑functional, customer‑impacting initiatives. Acting as consultative partners, project managers, thought leaders, and strategists, the team leads operational communications and outreach efforts. As a shared service within the broader organization, the team plays a pivotal role in enhancing customer experience through effective communication and engagement strategies. About The Role

The Strategic Business Consultant will provide project management leadership and strategic guidance for initiatives that influence customer communication and success. In partnership with leadership, this role is accountable for the successful delivery of assigned projects, ensuring alignment with business objectives, timelines, and quality standards. Responsibilities

Deliver assigned projects on schedule and aligned with business or customer needs. Construct Work Breakdown Structures and utilize project management tools; familiarity with AdaptiveWork is ideal. Manage the full project lifecycle from initiation to completion. Coordinate and facilitate project meetings; negotiate for resources and support as needed. Represent Customer Communication Program Management in cross‑functional teams across LexisNexis Risk Solutions. Identify opportunities for process improvement and recommend enhancements. Stay current with project management trends and best practices. Manage multiple concurrent projects effectively. Perform other duties as assigned. Requirements

Bachelor’s degree or 7 years of equivalent experience. Minimum 5 years of project management experience; experience in a program office and managing complex programs is a plus. Lean Six Sigma Green Belt or Black Belt, or PMI certification required. Proven experience presenting to executive‑level audiences. Strong interpersonal skills with the ability to influence and negotiate across a matrixed organization. Demonstrated leadership in dynamic environments with shifting priorities and tight deadlines. Proficiency in MS Office and project planning software. Ability to travel occasionally as needed. Ability to commute to the Alpharetta, GA, office as needed. Seniority Level

Mid‑Senior level Employment Type

Full‑time Job Function

Consulting, Information Technology, and Sales Industries

Technology, Information and Media

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