Chicago Public Media
Applications Analyst – Chicago Public Media
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Applications Analyst
role at
Chicago Public Media .
About Chicago Public Media Home to WBEZ and the Chicago Sun‑Times, Chicago Public Media is the largest local non‑profit news organization in the country. WBEZ and the Chicago Sun‑Times serve more than 2 million people weekly across broadcast, print, and digital platforms. As a mission‑driven organization, we aspire to become the essential and most trusted news source Chicago turns to each day for understanding the people, events, and ideas that shape our community.
WBEZ is home to local and national news programming as well as a growing portfolio of popular podcasts. We serve the community with fact‑based, objective news and information, and our award‑winning journalists ask tough questions, dig deep for answers and expose truths that spark change and foster understanding. WBEZ is supported by 77,000 members, hundreds of corporate sponsors and major donors. In 2024, Chicago Public Media won 33 national and local awards including the National Headliner Awards, National Association for Black Journalists, Public Media Journalists Association, Radio Television Digital News Association, Chicago Headline Club, Chicago Journalists Association, Media for a Just Society, and the Richard H. Driehaus Foundation.
Chicago Sun‑Times is Chicago’s oldest continuously published daily newspaper serving Chicago and is known for its hard‑hitting investigative reporting, in‑depth political coverage, timely behind‑the‑scenes sports analysis, and insightful entertainment and cultural coverage. The paper is the winner of eight Pulitzer Prizes and countless other awards. In recent years, the Sun‑Times has focused on a digital transformation to deliver its news and content to a growing digital audience. Most recently, the Sun‑Times dropped the paywall on suntimes.com to expand access to its journalism, and shifted to a community‑funded digital membership program supported by voluntary member donations.
Chicago Public Media believes independent journalism is essential to a well‑functioning democracy and access to fact‑based, objective news and information is a right of every citizen. We serve the public interest by creating diverse, compelling content that informs, inspires, and enriches. We connect diverse audiences and help them make a difference in the community, the region, and the world. And, we employ 300+ staff who want to belong to an organization that inspires, supports, and challenges them to do their best work.
The Opportunity The Applications Analyst is the primary support person for the Naviga Advertising and Circulation systems, responsible for supporting, maintaining, and optimizing these business applications to ensure effective and efficient operation across the organization. This role involves analyzing business requirements, configuring software solutions, troubleshooting application issues, coordinating upgrades, and collaborating with end users and vendors to improve system performance and usability.
General Responsibilities
Maintain relationships, open trouble tickets, work to resolve issues, test enhancements and be available outside working hours with vendor support staff for cloud applications
Develop and maintain system documentation, user guides and training materials
Stay updated on current technologies
Configure, test, and implement new applications, modules, and system enhancements
Analyze and document business processes and user requirements to improve application functionality
Work with business users, IT Staff, and external Vendors to identify organizational needs for new applications, changes in functionality, to existing applications
Provide user training and technical support for applications
Manage/lead projects related to application development, migration or optimization
Responsible for supporting applications users company-wide, internally, and externally
Manage application upgrades, patches and integrations with other systems
Provide user training and technical support for applications
Set up, maintain, and troubleshoot integrations and file transfers between applications and third‑party vendors
Qualifications
5+ years of experience managing and maintaining software and applications
Experience with MS Windows, Mac OS and iOS
Experience with Microsoft Office, Google Apps and Adobe Suite products
5+ years of experience with database management, data modeling, and querying
Experience with Python, Java, HTML, and Perl scripts
Experience working with applications from Naviga and/or Brainworks is a plus
Experience working with Payway, Braintree, and other credit card processors
Experience in the newspaper industry is a plus
Education Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent training and experience.
Compensation The expected pay range for this position is $68,000 to $84,500 per annum. Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as scope and responsibilities of the position, qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.
Working at Chicago Public Media At Chicago Public Media, we care deeply about our employees as we know attracting, developing, and growing talent is key to our success and enhancing our impact. Our culture is one where collaboration, diversity of ideas, and innovation are encouraged. We value colleagues who will enhance our culture by bringing new ideas, divergent experiences, and talents to our dynamic workplace.
We believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for employees at hire and in the years to come.
Our Benefits Include
Competitive salary and benefits package including medical, dental, vision, vacation, holidays, life insurance, disability coverage, retirement savings, and a commuter benefits plan
Equal Opportunity Employer Chicago Public Media is an Equal Opportunity Employer and we actively seek and welcome people from all backgrounds, orientations, and life experiences to join our team.
The essential functions described above are not all-inclusive and are not intended to create any contractual or other legal commitment. Chicago Public Media may change the content or format of this job at any time in its sole and exclusive discretion without notice.
#J-18808-Ljbffr
Applications Analyst
role at
Chicago Public Media .
About Chicago Public Media Home to WBEZ and the Chicago Sun‑Times, Chicago Public Media is the largest local non‑profit news organization in the country. WBEZ and the Chicago Sun‑Times serve more than 2 million people weekly across broadcast, print, and digital platforms. As a mission‑driven organization, we aspire to become the essential and most trusted news source Chicago turns to each day for understanding the people, events, and ideas that shape our community.
WBEZ is home to local and national news programming as well as a growing portfolio of popular podcasts. We serve the community with fact‑based, objective news and information, and our award‑winning journalists ask tough questions, dig deep for answers and expose truths that spark change and foster understanding. WBEZ is supported by 77,000 members, hundreds of corporate sponsors and major donors. In 2024, Chicago Public Media won 33 national and local awards including the National Headliner Awards, National Association for Black Journalists, Public Media Journalists Association, Radio Television Digital News Association, Chicago Headline Club, Chicago Journalists Association, Media for a Just Society, and the Richard H. Driehaus Foundation.
Chicago Sun‑Times is Chicago’s oldest continuously published daily newspaper serving Chicago and is known for its hard‑hitting investigative reporting, in‑depth political coverage, timely behind‑the‑scenes sports analysis, and insightful entertainment and cultural coverage. The paper is the winner of eight Pulitzer Prizes and countless other awards. In recent years, the Sun‑Times has focused on a digital transformation to deliver its news and content to a growing digital audience. Most recently, the Sun‑Times dropped the paywall on suntimes.com to expand access to its journalism, and shifted to a community‑funded digital membership program supported by voluntary member donations.
Chicago Public Media believes independent journalism is essential to a well‑functioning democracy and access to fact‑based, objective news and information is a right of every citizen. We serve the public interest by creating diverse, compelling content that informs, inspires, and enriches. We connect diverse audiences and help them make a difference in the community, the region, and the world. And, we employ 300+ staff who want to belong to an organization that inspires, supports, and challenges them to do their best work.
The Opportunity The Applications Analyst is the primary support person for the Naviga Advertising and Circulation systems, responsible for supporting, maintaining, and optimizing these business applications to ensure effective and efficient operation across the organization. This role involves analyzing business requirements, configuring software solutions, troubleshooting application issues, coordinating upgrades, and collaborating with end users and vendors to improve system performance and usability.
General Responsibilities
Maintain relationships, open trouble tickets, work to resolve issues, test enhancements and be available outside working hours with vendor support staff for cloud applications
Develop and maintain system documentation, user guides and training materials
Stay updated on current technologies
Configure, test, and implement new applications, modules, and system enhancements
Analyze and document business processes and user requirements to improve application functionality
Work with business users, IT Staff, and external Vendors to identify organizational needs for new applications, changes in functionality, to existing applications
Provide user training and technical support for applications
Manage/lead projects related to application development, migration or optimization
Responsible for supporting applications users company-wide, internally, and externally
Manage application upgrades, patches and integrations with other systems
Provide user training and technical support for applications
Set up, maintain, and troubleshoot integrations and file transfers between applications and third‑party vendors
Qualifications
5+ years of experience managing and maintaining software and applications
Experience with MS Windows, Mac OS and iOS
Experience with Microsoft Office, Google Apps and Adobe Suite products
5+ years of experience with database management, data modeling, and querying
Experience with Python, Java, HTML, and Perl scripts
Experience working with applications from Naviga and/or Brainworks is a plus
Experience working with Payway, Braintree, and other credit card processors
Experience in the newspaper industry is a plus
Education Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent training and experience.
Compensation The expected pay range for this position is $68,000 to $84,500 per annum. Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as scope and responsibilities of the position, qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.
Working at Chicago Public Media At Chicago Public Media, we care deeply about our employees as we know attracting, developing, and growing talent is key to our success and enhancing our impact. Our culture is one where collaboration, diversity of ideas, and innovation are encouraged. We value colleagues who will enhance our culture by bringing new ideas, divergent experiences, and talents to our dynamic workplace.
We believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for employees at hire and in the years to come.
Our Benefits Include
Competitive salary and benefits package including medical, dental, vision, vacation, holidays, life insurance, disability coverage, retirement savings, and a commuter benefits plan
Equal Opportunity Employer Chicago Public Media is an Equal Opportunity Employer and we actively seek and welcome people from all backgrounds, orientations, and life experiences to join our team.
The essential functions described above are not all-inclusive and are not intended to create any contractual or other legal commitment. Chicago Public Media may change the content or format of this job at any time in its sole and exclusive discretion without notice.
#J-18808-Ljbffr