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360 Recruiter Accelerator

Director of Operations - 3PL

360 Recruiter Accelerator, Louisville, Kentucky, us, 40201

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Base Pay Range $140,000.00/yr - $160,000.00/yr

Position Summary Our client is seeking a professional with strong executive presence who can confidently engage with senior leadership. This position will lead and oversee all aspects of warehouse and distribution operations within a retail-focused 3PL environment. The role is responsible for driving operational excellence, ensuring client satisfaction, optimizing supply‑chain processes, and managing cross‑functional teams to meet performance goals.

Key Responsibilities

Develop and execute operational strategies aligned with company goals and client expectations.

Lead continuous improvement initiatives to enhance efficiency, reduce costs, and improve service levels.

Oversee daily operations across multiple warehouse facilities, including receiving, inventory management, order fulfillment, and shipping.

Ensure compliance with safety, quality, and regulatory standards.

Serve as the primary operational contact for key retail clients.

Monitor service level agreements (SLAs) and implement corrective actions as needed.

Lead, mentor, and develop operations managers and supervisors.

Foster a culture of accountability, collaboration, and performance.

Drive adoption and optimization of WMS, TMS, and other logistics technologies.

Collaborate with IT and systems teams to ensure seamless integration and data accuracy.

Manage operational budgets, labor costs, and capital expenditures.

Analyze KPIs and operational metrics to identify trends and opportunities.

What We Are Seeking

Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (Master’s preferred).

8+ years of experience in logistics or supply‑chain operations, with at least 3 years in a senior leadership role.

Proven experience in retail logistics and 3PL environments.

Strong knowledge of WMS, TMS, and ERP systems.

Excellent leadership, communication, and problem‑solving skills.

Ability to thrive in a dynamic, high‑volume environment.

Preferred Skills

Lean Six Sigma certification or experience with process improvement methodologies.

Experience managing multi‑client operations and seasonal volume fluctuations.

Familiarity with e‑commerce fulfillment and omnichannel retail logistics.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Seniority Level Director

Employment Type Full‑time

Job Function Distribution, Supply Chain, and General Business

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