DaVita Kidney Care
Posting Date
11/06/2025 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America
GENERAL PURPOSE OF THE JOB This position researches and resolves high complexity collection account balances according to DaVita policies and procedures and compliance with federal and state billing regulations. This position also provides ongoing training and guidance for Revenue Specialist teammates, and performs data trending analysis, quality assurance reviews and review of key metrics.
SUPERVISORY RESPONSIBILITIES No
ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
Review, weekly and monthly key metrics to identify trends or areas of focus; work with Management to develop, document, and implement action plans to address issues
Identify payer trends and or root cause of billing or claim exceptions; take appropriate steps to resolve and/or minimize bad debt
Identify and interpret policies related to exceptions
Determine and apply appropriate business action in absence of policies or in cases of ambiguity
Escalate issues as needed; provide recommendations
Act as resource for teammate’s questions and assist with issues of focus and problematic payer issues
Train new teammates
Identify training opportunities to improve individual and team performance; perform one-on-one and group training as needed
Recommend changes on collection teams, tools, policies and procedures
Perform all close reconciliation approvals and related activities to ensure timely submission of primary, secondary and tertiary insurance claims. Serve as a subject matter expert for close
Review and approve adjustments and claims appeals submitted by Specialist of Patient Accounts
Conduct quality assurance reviews of work output and provide feedback to teammates and management; offer suggestions for improvement
Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high paced work environment. Support department initiatives.
Stay abreast of changes to ESRD and Medicare Secondary Provider laws and changes
Strong analytical skills, follow through; with the ability to seek underlying assumptions through probing, questioning, listening, and problem solving
Ability to interact positively with all levels of the company
Maintain confidentiality of all patient, teammate, and company information in accordance with HIPPA regulations and DaVita policies
Know, understand, and follow DaVita teammate handbook, employment policies, safety and security policy and procedures
Other duties and responsibilities as assigned including but not limited to
Consistent, regular and punctual attendance as scheduled
Overtime may be required to ensure timely completion of tasks and required duties
Attend team meetings, phone conferences, and training as needed
Know, understand, and follow department or company procedures
Embrace the DaVita culture by actively participating in village and neighborhood initiatives
Demonstrate DaVita’s core values in all aspects of your role
Less than 5% travel required
MINIMUM QUALIFICATIONS Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.
High School diploma or equivalent required
Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
Intermediate proficiency in MS Excel, Word and PowerPoint
What We’ll Provide
Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family:
Family resources, EAP counseling sessions, access Headspace® , backup child and elder care, maternity/paternity leave and more
Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $27.50-$34.00 per hour.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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11/06/2025 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America
GENERAL PURPOSE OF THE JOB This position researches and resolves high complexity collection account balances according to DaVita policies and procedures and compliance with federal and state billing regulations. This position also provides ongoing training and guidance for Revenue Specialist teammates, and performs data trending analysis, quality assurance reviews and review of key metrics.
SUPERVISORY RESPONSIBILITIES No
ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
Review, weekly and monthly key metrics to identify trends or areas of focus; work with Management to develop, document, and implement action plans to address issues
Identify payer trends and or root cause of billing or claim exceptions; take appropriate steps to resolve and/or minimize bad debt
Identify and interpret policies related to exceptions
Determine and apply appropriate business action in absence of policies or in cases of ambiguity
Escalate issues as needed; provide recommendations
Act as resource for teammate’s questions and assist with issues of focus and problematic payer issues
Train new teammates
Identify training opportunities to improve individual and team performance; perform one-on-one and group training as needed
Recommend changes on collection teams, tools, policies and procedures
Perform all close reconciliation approvals and related activities to ensure timely submission of primary, secondary and tertiary insurance claims. Serve as a subject matter expert for close
Review and approve adjustments and claims appeals submitted by Specialist of Patient Accounts
Conduct quality assurance reviews of work output and provide feedback to teammates and management; offer suggestions for improvement
Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high paced work environment. Support department initiatives.
Stay abreast of changes to ESRD and Medicare Secondary Provider laws and changes
Strong analytical skills, follow through; with the ability to seek underlying assumptions through probing, questioning, listening, and problem solving
Ability to interact positively with all levels of the company
Maintain confidentiality of all patient, teammate, and company information in accordance with HIPPA regulations and DaVita policies
Know, understand, and follow DaVita teammate handbook, employment policies, safety and security policy and procedures
Other duties and responsibilities as assigned including but not limited to
Consistent, regular and punctual attendance as scheduled
Overtime may be required to ensure timely completion of tasks and required duties
Attend team meetings, phone conferences, and training as needed
Know, understand, and follow department or company procedures
Embrace the DaVita culture by actively participating in village and neighborhood initiatives
Demonstrate DaVita’s core values in all aspects of your role
Less than 5% travel required
MINIMUM QUALIFICATIONS Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.
High School diploma or equivalent required
Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
Intermediate proficiency in MS Excel, Word and PowerPoint
What We’ll Provide
Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family:
Family resources, EAP counseling sessions, access Headspace® , backup child and elder care, maternity/paternity leave and more
Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $27.50-$34.00 per hour.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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