Monro, Inc.
Company Description
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands. Under the Monro banner, we are united TEAM, sharing the mission to bring our guests the highest quality tire and auto service in the industry. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, working on cars, solving problems, and building guest relationships, we have a destination for you at Monro.
Assistant Automotive Store Manager The Assistant Manager role is a full-time, hourly position based on business needs. The Assistant Manager is a key holder and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. This role manages operations of an automotive retail service and repair store to meet or exceed service standards and achieve Monro’s performance and profitability goals. The role ensures teammates deliver exceptional 5‑Star service to guests, communicates vehicle issues and proposed solutions, and meets guest expectations for time and quality.
Compensation:
$15 to $22 per hour base pay. Additional compensation available through bonuses and incentives based on performance.
Responsibilities
Schedule guest appointments for optimal technician utilization and timely vehicle service and repair completion.
Help achieve Monro’s sales goals by recommending tire and service products and promotions.
Attend to all guest needs in sales, service, complaints, and adjustments.
Build guest relationships to maximize satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Maintain the store in excellent condition and consistently in guest‑ready condition.
Assist with inventory management, including pulling tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist with services and repairs as needed.
Organize the store’s workflow to utilize technician skill levels efficiently.
Understand and adhere to company policies, procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety standards.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned by the direct supervisor.
Eligible for incentives and bonuses.
Minimum Qualifications
High school diploma or GED equivalent.
2+ years of automotive and sales experience.
2+ years of automotive repair experience.
Valid driver’s license.
Ability to work with hands overhead, stand for long periods, and lift up to 50 lbs.
Excellent communication skills and basic algebra to calculate discounts, commissions, and percentages.
Guest‑ and team‑focused mindset.
Preferred Qualifications
Proven automotive or quick‑lube sales experience.
Leadership experience.
Benefits
Performance‑based incentives.
Paid vacation and holidays for full‑time teammates.
Reimbursement for ASE certifications.
Reimbursement for state inspection licenses, where applicable.
401(k) eligibility immediately upon hire.
Direct deposit.
Employee discounts.
Health, vision, and dental for full‑time teammates.
Employee access perks.
Career advancement opportunities.
Growth Opportunity At Monro we’re committed to helping teammates grow their careers through coursework, leadership development, and open opportunities. Teammates receive on‑the‑job training, company‑sponsored certifications, and a curriculum in Monro University that empowers advancement.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Management
Industries
Automotive
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Assistant Automotive Store Manager The Assistant Manager role is a full-time, hourly position based on business needs. The Assistant Manager is a key holder and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. This role manages operations of an automotive retail service and repair store to meet or exceed service standards and achieve Monro’s performance and profitability goals. The role ensures teammates deliver exceptional 5‑Star service to guests, communicates vehicle issues and proposed solutions, and meets guest expectations for time and quality.
Compensation:
$15 to $22 per hour base pay. Additional compensation available through bonuses and incentives based on performance.
Responsibilities
Schedule guest appointments for optimal technician utilization and timely vehicle service and repair completion.
Help achieve Monro’s sales goals by recommending tire and service products and promotions.
Attend to all guest needs in sales, service, complaints, and adjustments.
Build guest relationships to maximize satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Maintain the store in excellent condition and consistently in guest‑ready condition.
Assist with inventory management, including pulling tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist with services and repairs as needed.
Organize the store’s workflow to utilize technician skill levels efficiently.
Understand and adhere to company policies, procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety standards.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned by the direct supervisor.
Eligible for incentives and bonuses.
Minimum Qualifications
High school diploma or GED equivalent.
2+ years of automotive and sales experience.
2+ years of automotive repair experience.
Valid driver’s license.
Ability to work with hands overhead, stand for long periods, and lift up to 50 lbs.
Excellent communication skills and basic algebra to calculate discounts, commissions, and percentages.
Guest‑ and team‑focused mindset.
Preferred Qualifications
Proven automotive or quick‑lube sales experience.
Leadership experience.
Benefits
Performance‑based incentives.
Paid vacation and holidays for full‑time teammates.
Reimbursement for ASE certifications.
Reimbursement for state inspection licenses, where applicable.
401(k) eligibility immediately upon hire.
Direct deposit.
Employee discounts.
Health, vision, and dental for full‑time teammates.
Employee access perks.
Career advancement opportunities.
Growth Opportunity At Monro we’re committed to helping teammates grow their careers through coursework, leadership development, and open opportunities. Teammates receive on‑the‑job training, company‑sponsored certifications, and a curriculum in Monro University that empowers advancement.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Management
Industries
Automotive
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