LMCU
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Job Title Market Leader
Location 3467 Lithia Pinecrest Rd., Valrico, FL 33596
Employment Full-time, salaried
Estimated Hours/Week: 38
Remote: No
% of Travel: 15%
What You’ll Get
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401(k) with company match and pension
Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time
Tuition reimbursement
Full benefits guide available upon request
About this position LMCU is looking for a Market Leader who is charged with developing high performing teams responsible for executing the strategic growth plans of the credit union. They have direct leadership for the Retail Branch team driving growth within their market ensuring service excellence and operational efficiency. This role has a strong focus on building and maintaining LMCU’s presence in the community, enhancing both business and member relationships, and leading the branch team to achieve established goals. The Branch Market Leader will be an advocate for LMCU's values, ensuring that service standards are met fostering a culture of collaboration and performance across all lines of business throughout the credit union.
What you’ll do Growth
Strategically drive growth by aligning team efforts with LMCU's objectives, fostering a performance-oriented culture focused on achieving results
Create a consultative member experience by matching member needs with LMCU solutions, enhancing satisfaction and deepening relationships
Represent LMCU’s brand and strengthen its presence in the community through intentional involvement in networking and community activities that align with LMCU’s foundational values
Actively engage with business members, building and nurturing long‑term relationships through education, proactive solutions, and personalized service
Set and communicate clear goals for future growth, taking necessary actions to achieve desired outcomes and rallying the team toward these objectives despite challenges
Hold both yourself and the team accountable for achieving the results aligned with LMCU’s vision, ensuring continuous progress and successful outcomes
Align with business leaders across the organization sharing best practices leading to increased bidirectional referrals and growing all lines of business
Leadership Development & Team Performance Management
Motivate branch team members, inspiring trust by providing clear direction and coaching to encourage desired behaviors and outcomes
Ensure we are executing strategies to exceed growth metrics to help more members achieve their dreams for a lifetime
Continuously develop branch staff, ensuring they are aligned with service excellence and operational goals
Hold branch staff accountable for adhering to LMCU’s policies, procedures, initiatives, and goals
Champion teamwork and cooperation, creating a supportive and collaborative environment that fosters cross collaboration amongst all lines of business at LMCU
Drive continuous improvement of team performance through celebration and recognition of team milestones and success
Member Experience & Relationship Management
Be strategically active in local communities generating new member acquisition and increasing market share
Lead by example in promoting LMCU’s culture, holding team members accountable to our core values
Ensure a welcoming and positive branch environment by proactively anticipating and fulfilling member needs, resulting in exceptional satisfaction
Educate members and staff on enhancing financial well‑being, promoting LMCU products and services as solutions to meet member needs
Review and underwrite branch loan applications, ensuring quality and identifying opportunities for cross‑selling and member solutions
Operational Oversight & Compliance
Ensure compliance with LMCU’s policies, regulatory requirements, and industry standards
Provide coaching to teams continuously striving for service delivery excellence, operational effectiveness and accuracy
Build capacity by identifying opportunities to reduce friction in processes sharing with the appropriate stakeholders ensuring scalable efficient systems
Champion LMCU’s vision and objectives by effectively communicating with teams and stakeholders
Lead outcome driven, problem‑solving initiatives, empowering the team to approach challenges as opportunities for creative solutions
What You’ll Bring
3–5 years of similar or related experience, including preparatory experience
College degree or commensurate banking experience preferred
Michigan Resident Producer Credit Insurance License required for all Michigan-based employees. External candidates without current licensure must successfully complete the licensing examination and provide proof of certification within 90 days of hire
Registered through NMLS and notary certification as required
Extensive knowledge of financial industry products and service
Proven ability to meet sales targets and contribute to branch goals in a fast‑paced, customer‑focused environment
Strong leadership and mentorship capabilities, with a track record of coaching peers and building collaborative team environments
Who We Are We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks. It’s about always doing what’s best and right for our members – it guides everything we do.
Contact You may email us at: Careers@lmcu.org. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please call us at (616) 242-9790 or mail your resume to 5664 Prairie Creek Drive, Caledonia, MI 49316.
Equal Opportunity Employer LMCU is an Equal Opportunity Employer.
#J-18808-Ljbffr
Job Title Market Leader
Location 3467 Lithia Pinecrest Rd., Valrico, FL 33596
Employment Full-time, salaried
Estimated Hours/Week: 38
Remote: No
% of Travel: 15%
What You’ll Get
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401(k) with company match and pension
Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time
Tuition reimbursement
Full benefits guide available upon request
About this position LMCU is looking for a Market Leader who is charged with developing high performing teams responsible for executing the strategic growth plans of the credit union. They have direct leadership for the Retail Branch team driving growth within their market ensuring service excellence and operational efficiency. This role has a strong focus on building and maintaining LMCU’s presence in the community, enhancing both business and member relationships, and leading the branch team to achieve established goals. The Branch Market Leader will be an advocate for LMCU's values, ensuring that service standards are met fostering a culture of collaboration and performance across all lines of business throughout the credit union.
What you’ll do Growth
Strategically drive growth by aligning team efforts with LMCU's objectives, fostering a performance-oriented culture focused on achieving results
Create a consultative member experience by matching member needs with LMCU solutions, enhancing satisfaction and deepening relationships
Represent LMCU’s brand and strengthen its presence in the community through intentional involvement in networking and community activities that align with LMCU’s foundational values
Actively engage with business members, building and nurturing long‑term relationships through education, proactive solutions, and personalized service
Set and communicate clear goals for future growth, taking necessary actions to achieve desired outcomes and rallying the team toward these objectives despite challenges
Hold both yourself and the team accountable for achieving the results aligned with LMCU’s vision, ensuring continuous progress and successful outcomes
Align with business leaders across the organization sharing best practices leading to increased bidirectional referrals and growing all lines of business
Leadership Development & Team Performance Management
Motivate branch team members, inspiring trust by providing clear direction and coaching to encourage desired behaviors and outcomes
Ensure we are executing strategies to exceed growth metrics to help more members achieve their dreams for a lifetime
Continuously develop branch staff, ensuring they are aligned with service excellence and operational goals
Hold branch staff accountable for adhering to LMCU’s policies, procedures, initiatives, and goals
Champion teamwork and cooperation, creating a supportive and collaborative environment that fosters cross collaboration amongst all lines of business at LMCU
Drive continuous improvement of team performance through celebration and recognition of team milestones and success
Member Experience & Relationship Management
Be strategically active in local communities generating new member acquisition and increasing market share
Lead by example in promoting LMCU’s culture, holding team members accountable to our core values
Ensure a welcoming and positive branch environment by proactively anticipating and fulfilling member needs, resulting in exceptional satisfaction
Educate members and staff on enhancing financial well‑being, promoting LMCU products and services as solutions to meet member needs
Review and underwrite branch loan applications, ensuring quality and identifying opportunities for cross‑selling and member solutions
Operational Oversight & Compliance
Ensure compliance with LMCU’s policies, regulatory requirements, and industry standards
Provide coaching to teams continuously striving for service delivery excellence, operational effectiveness and accuracy
Build capacity by identifying opportunities to reduce friction in processes sharing with the appropriate stakeholders ensuring scalable efficient systems
Champion LMCU’s vision and objectives by effectively communicating with teams and stakeholders
Lead outcome driven, problem‑solving initiatives, empowering the team to approach challenges as opportunities for creative solutions
What You’ll Bring
3–5 years of similar or related experience, including preparatory experience
College degree or commensurate banking experience preferred
Michigan Resident Producer Credit Insurance License required for all Michigan-based employees. External candidates without current licensure must successfully complete the licensing examination and provide proof of certification within 90 days of hire
Registered through NMLS and notary certification as required
Extensive knowledge of financial industry products and service
Proven ability to meet sales targets and contribute to branch goals in a fast‑paced, customer‑focused environment
Strong leadership and mentorship capabilities, with a track record of coaching peers and building collaborative team environments
Who We Are We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks. It’s about always doing what’s best and right for our members – it guides everything we do.
Contact You may email us at: Careers@lmcu.org. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please call us at (616) 242-9790 or mail your resume to 5664 Prairie Creek Drive, Caledonia, MI 49316.
Equal Opportunity Employer LMCU is an Equal Opportunity Employer.
#J-18808-Ljbffr