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Superior Insurance Partners

IT Director

Superior Insurance Partners, Chicago, Illinois, United States, 60290

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Job Title IT Director

Location Chicago, IL | Travel Required (up to 40%)

Reports To Chief Strategy Officer

Position Summary The IT Director will be the first hire dedicated to building and leading the IT function. This is a hands‑on, high‑impact leadership role responsible for developing the IT strategy, building out scalable infrastructure, and supporting newly acquired agencies through integration. The ideal candidate will have both strategic vision and the ability to execute across hardware, software, security, and support. As we grow, we’re building a future‑ready technology foundation—and we’re looking for an IT leader to drive it.

Key Responsibilities Technology Leadership

Design and implement a scalable IT roadmap aligned with business growth.

Serve as the company‑wide IT expert and advisor for executives, operations, and newly acquired agencies. First responder to IT related issues.

Establish IT governance, policies, and best practices across the organization.

Acquisition Integration

Build and lead onboarding of newly acquired agencies into the company's IT ecosystem.

Travel to acquired agencies to conduct IT assessments, inventory audits, and network reviews.

Recommend, implement, and manage hardware/software standardization during integrations.

Operations & Infrastructure

Manage all company‑wide IT infrastructure: networks, hardware, software, and cloud services.

Lead the evaluation and procurement of technology systems and equipment.

Oversee corporate file systems and shared drives to ensure security, accessibility, and standardization.

Team Development

Build and manage an internal IT team as growth dictates (support, infrastructure, security, etc.).

Establish KPIs and operational metrics to ensure IT performance and user satisfaction.

Vendor & Inventory Management

Manage relationships with external IT service providers and technology vendors.

Oversee hardware procurement, deployment, tracking, and company‑wide inventory management.

Requirements Experience

7+ years of progressive experience in IT, including leadership roles.

Degree in Computer Science or related field.

Prior experience supporting M&A or working in a multi‑location organization is highly preferred.

Experience managing both infrastructure and end‑user systems in a hybrid environment.

Skills

Strong project management and vendor negotiation skills.

Excellent interpersonal skills, with the ability to explain technical concepts to non‑technical stakeholders.

Proficiency with Microsoft 365, Windows Server environments, cloud systems (Azure, AWS), and cybersecurity frameworks.

Understanding of compliance requirements related to data protection and insurance (preferred).

Attributes

Strategic thinker with a builder mindset.

Willingness to travel regularly to agency locations.

>Strong leadership presence with a collaborative approach to change management. Competitive salary and benefits package.

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